Feature4 January 2023

2023 preview: Cost of living

Higher inflation and rocketing energy bills have led to a cost-of-living crisis in the UK. Industry contributors consider how research can help.

Feature3 January 2023

2023 preview: Skills and talents

Our industry contributors consider what skills and talents will be in most demand during 2023.

Feature30 December 2022

2023 preview: New Year's resolutions

After a difficult 2022, what New Year's resolutions are on the cards for our industry contributors?

Feature29 December 2022

2023 preview: Challenges ahead

The cost-of-living crisis dominates the challenges ahead for 2023 according to our contributors, as well as the environment and survey fraud.

Feature28 December 2022

2023 preview: Reasons for optimism

From the continued importance of insights to technological innovations, what is keeping our industry contributors optimistic for 2023?

News23 December 2022

Elon Musk 'searching for new CEO' at Twitter

Twitter chief executive Elon Musk has announced he is searching for a replacement as chief executive after Twitter users voted to remove him from the role.

News23 December 2022

Innovid names chief commercial officer

Television advertising measurement platform Innovid has appointed David Helmreich as its chief commercial officer.

News23 December 2022

ANZ Banking Group acquires New Zealand data firm

Australia and New Zealand Banking Group Limited ( ANZ Group) has agreed to acquire Wellington-based data analytics company Dot Data Limited, trading as Dot Loves Data, for an undisclosed amount.

News23 December 2022

User Interviews raises $27.5m in Series B funding

Research participant recruitment firm User Interviews has generated $27.5m in a Series B funding round led by Sageview Capital.

Feature23 December 2022

2022 review: Biggest disappointments

From Roe v Wade being overturned to the World Cup, industry contributors share their biggest disappointments of the year.

Opinion22 December 2022

Put insights in the spotlight

To maximise the use of insights in an organisation, they must be highlighted effectively.

News22 December 2022

Infotools launches diversity paper

Market research analysis firm Infotools has published a paper on increasing diversity in the insights industry.

News22 December 2022

Nielsen to create three new divisions amid senior team reshuffle

Liam Kay-McClean

Nielsen is splitting its business into three global divisions and is reshuffling its senior team following its recently completed takeover.

News22 December 2022

Comscore agrees Arizona TV measurement deal

Media evaluation business Comscore has agreed a deal with Phoenix, Arizona-based broadcast station KAZT to provide access to its local TV currency.

News22 December 2022

Norstat names Latvia MD

Data collection firm Norstat has appointed Linda Ezera as its managing director for Norstat Latvia.

Feature22 December 2022

2022 review: Campaigns of the year

From a live-streamed lettuce stunt to Patagonia owner giving away the company, industry contributors share their favourite campaigns of 2022.

News21 December 2022

Protiviti acquires R2i

Global consulting firm Protiviti has acquired digital experience agency R2integrated ( R2i) for an undisclosed fee to grow its digital transformation and customer experience work.

News21 December 2022

US Census Bureau told to provide panel details to congress

The US congress has instructed the US Census Bureau to provide more transparency on its Ask US Panel project following requests from the Insights Association.

News21 December 2022

Blue Yonder expands team with five recruits

Market research business Blue Yonder has made five appointments, including Rebecca Collumb as senior qualitative insight executive.

News21 December 2022

SafeGuard hires two

Software-as-a-service ( SaaS) compliance platform SafeGuard Privacy has appointed Rachel Walkden as chief operating officer and Jared Combs as vice-president, sales.

Opinion21 December 2022

Why marketers must rewire their hardwiring

How can marketers help brands adapt their approaches to ensure they survive the current economic crisis?

Feature21 December 2022

2022 review: Person of the year

From politicians to monarchs, to voices of the people, market researchers share their person of the year.

News20 December 2022

Canvs AI launches translation feature

Text analytics and customer experience company Canvs AI has created a translation tool for its Canvs MRX platform.

News20 December 2022

'Poor communication' growing in marketing, finds DMA

A third of senior marketers see poor internal communication as a key issue for the marketing industry, according to research from the Data & Marketing Association ( DMA).

News20 December 2022

NowVertical acquires two UK data firms

Software company NowVertical Group has agreed to acquire UK data analytics companies Acrotrend Solutions and Smartlytics Consultancy for a combined $6.45m.

News20 December 2022

Qualtrics releases platform enhancements

Experience management business Qualtrics has added new features to its customer feedback tool XM Platform.

Feature20 December 2022

2022 review: Industry developments – pandemic recovery, burnout and blended methods

New blends of methods have been forged from pandemic disruption, face-to-face conferences have returned and burnout has been brought into sharp relief. Industry contributors share their views on the top developments of the year.

Feature20 December 2022

‘No rocket science’: The bid for inclusive nat rep samples to become standard

Katie McQuater

Research Live spoke to Matt Reynolds to discuss a recent study from the MRS Representation in Research group and why representative sample is the future.

Feature19 December 2022

2022 Innovation of the year: Kantar

Kantar has won the Research Live award for innovation of the year at the 2022 MRS Awards.

News19 December 2022

Britons worried over UK economy and cost of living

Most Britons feel the economy is in a ‘bad state’ and 68% expect the situation to worsen over the next year, according to YouGov research.

News19 December 2022

Yext announces several new tools

Research company Yext has released several new products, including new features on its insights tool Answers Platform.

News19 December 2022

Support for diversity and inclusion rises in research sector

Liam Kay-McClean

Seven in 10 people in the research sector believe their organisation actively supports women and employees from minority groups, according to research by the Market Research Society ( MRS), Kantar, Zappi and Judith Staig.

News19 December 2022

AAM and BPA Worldwide agree merger

Media auditing bodies the Alliance for Audited Media ( AAM) and BPA Worldwide have agreed to merge, subject to a vote by members of both organisations in January 2023.

Feature19 December 2022

2022 review: Trends of the year – crisis mode, hybrid working and the metaverse

A sense of permanent crisis, establishing hybrid working and a shift in thinking about the metaverse have emerged as some of the standout trends of the year.

Feature16 December 2022

2022 best new venture: LADbible Group

LADbible Group has won the Research Live Award for best new venture at the 2022 MRS Awards.

News16 December 2022

Affinity Solutions hires former Nielsen EVP

Consumer purchasing data platform Affinity Solutions has appointed Damian Garbaccio as its first chief business and marketing officer.

News16 December 2022

MRS to end Covid-19 guidance for data collection

The Market Research Society ( MRS) will remove all Covid-19 data collection guidance from 1st January 2023.

News16 December 2022

Consumer confidence rises but remains near record low

Consumer confidence in the UK has risen two points in December but still remains near historical lows, according to GfK’s Consumer Confidence Index.

News16 December 2022

Russia advertising ban comes into effect in UK

The export of advertising services to Russia has been banned by the UK, effective from today.

News15 December 2022

Audiense acquires Soprism

Audience intelligence business Audiense has acquired digital consumer insight platform Soprism for an undisclosed sum.

News15 December 2022

IAB hires two to senior team

Digital media and marketing body the IAB has made two appointments to its senior team, including Pam Zucker as senior vice-president, chief strategy officer and Jack Koch as senior vice-president, research and insights.

News15 December 2022

ABC’s Simon Redlich re-elected IFABC president

The International Federation of Audit Bureaux of Certification ( IFABC) has re-elected Simon Redlich, chief executive at ABC ( Audit Bureau of Circulations), as global president for a second term.

News15 December 2022

Stress levels rise among US researchers

Liam Kay-McClean

More than eight in 10 US researchers experienced stress in the last year with a majority reporting burnout or exhaustion, according to research from the Insights Association ( IA) and Opinium.

News15 December 2022

Microsoft takes stake in London Stock Exchange Group in data deal

Microsoft has entered a 10-year strategic partnership with financial markets infrastructure and data company the London Stock Exchange Group ( LSEG).

Feature15 December 2022

2022 business impact of the year - global: Kantar Consulting & Fáilte Ireland

Kantar Consulting & Fáilte Ireland took the Research Live award for business impact of the year - global, at the 2022 MRS Awards.

News14 December 2022

DatafuelX hires three

Advertising forecasting and activation tools firm DatafuelX has appointed three new senior staff members, including Steve Popper as vice-president of technology

News14 December 2022

House prices contribute to consumer confidence stagnation

Confidence in UK house prices has dropped for a fourth consecutive month despite small improvements in consumers’ confidence in their household finances, according to research from YouGov and the Cebr.

News14 December 2022

Netflix agrees to Kantar audience measurement in Brazil

Kantar has signed up streaming giant Netflix to its audience measurement data service in Brazil.

News14 December 2022

New CMO at QualSights

Chicago-headquartered insights technology platform QualSights has appointed Lori McInerney as chief marketing officer.

Feature14 December 2022

2022 in-house team of the year: Marks & Spencer (clothing & home)

At the 2022 MRS Awards, the Research Live award for in-house team of the year went to Marks & Spencer ( clothing & home).

Feature13 December 2022

Iran: measuring attitudes, busting myths

When research from international opinion polling companies found time and again that the majority of the Iranian population described itself as both religious and supportive of Sharia in Iran, something felt off to those with lived experience of the country. The Group for Analyzing and Measuring Attitudes in Iran ( GAMAAN) won the MRS President's Medal 2022 for their work revealing how Iranians really feel. 

News13 December 2022

Zappi secures $170m investment

Katie McQuater

Consumer insights platform Zappi has raised $170m in growth capital from Sumeru Equity Partners and co-investors.

News13 December 2022

Kantar tops new MRS league tables

Katie McQuater

Kantar has retained its number one ranking in the most recent MRS League Tables, published in the Research Live Industry Report for 2023.

Feature13 December 2022

2022 Young Researcher of the Year – Client: Beatriz Molina Sanchez

Beatriz Molina Sanchez of the North Atlantic Treaty Organization ( Nato) has been awarded Research Live Young Researcher of the Year – Client at the 2022 MRS Awards.

Opinion13 December 2022

Unpacking the emotional rucksack: Tips for researching men's mental health

From building trust to using familiar contexts, researching sensitive topics like mental health requires extra thought and care.

News13 December 2022

Confidence in marketing rises despite economic pressures

Confidence in the performance of the marketing industry is on the rise despite increasing concern about the UK’s economic performance, according to research from the Chartered Institute of Marketing ( CIM).

News13 December 2022

Top UK market research companies by turnover

The MRS League Tables are built on 2021 financial data submitted and collected in 2022; the data is focused solely on UK-based turnover and international work managed and invoiced from the UK.

News13 December 2022

Fenton to lead ad solutions at MarketCast

Research, analytics and data science business MarketCast has appointed Kantar’s Amy Fenton as head of advertising solutions.

News13 December 2022

Momentive hires CFO

Survey technology company Momentive, parent company of SurveyMonkey and GetFeedback, has appointed Rich Sullivan to its leadership team as chief financial officer.

Feature12 December 2022

2022 business impact of the year – UK: Shell & Strat7 Incite

Shell and Strat7 Incite won the Research Live award for business impact of the year ( UK) at the 2022 MRS Awards.

News12 December 2022

Twitter restarts 'blue tick' verification system

Twitter has relaunched its ‘blue tick’ identity verification system after a previous attempt at installing ‘Twitter Blue’ on the platform led to large numbers of imposter accounts.

News12 December 2022

Junk food pre-watershed ad ban delayed

The UK government has delayed the introduction of advertising restrictions on products that are high in fat, sugar and salt ( HFSS) until 1st October 2025.

News12 December 2022

QuestionPro hires VP of sales for North America

Online survey, research services and customer and employee experience firm QuestionPro has named Marc Mandel as vice-president of North American sales and account management.

News12 December 2022

Disqo names CFO

Customer experience intelligence platform Disqo has appointed Scott Henderson as chief financial officer.

News9 December 2022

Signoi Ltd launches video analysis tool

Advanced analytics company Signoi Ltd has released an analytical service for video on its software platform.

News9 December 2022

Northumbria University receives £5.8m for health research centre

Northumbria University is expanding its Centre for Health and Social Equity following a £5.8m grant from the Office for Students.

News9 December 2022

Vision One promotes client success manager

Full-service market research company Vision One has promoted Evie Bradbury to client success manager.

Feature9 December 2022

2022 Young Researcher of the Year - Supplier: Chris Curtis

Chris Curtis of Opinium has been awarded Research Live Young Researcher of the Year – Supplier at the 2022 MRS Awards.

News9 December 2022

The Insights Family appoints advisory board for new strategy

Children, parents and family market research intelligence company The Insights Family has set up a five-person advisory board as part of the development of a new company strategy.

Feature8 December 2022

2022 Best Place to Work: The Nursery

The Nursery has won Research Live Best Place to Work at the 2022 MRS Awards.

News8 December 2022

Ipsos Canada names chief executive

Ipsos Canada has made its interim chief executive officer Cynthia Pachovski permanent following the retirement of the previous incumbent Gary Bennewies.

News8 December 2022

Haleon offers staff insights-focused mini MBA

Healthcare business Haleon has launched a mini Master of Business Administration ( MBA) in Deeper Human Understanding, open to all employees globally.

News8 December 2022

Tesco updates brand media insight platform

Tesco has expanded the media and insight platform it runs for consumer packaged goods brands and agencies in partnership with Dunnhumby.

News8 December 2022

Cadbury has 'most effective' Christmas advert, says Kantar

Cadbury had the most effective Christmas advert for the 2022 festive season, according to research from Kantar.

Feature7 December 2022

2022 Agency of the Year: Kokoro

Kokoro has won Research Live Agency of the Year at the 2022 MRS Awards.

News7 December 2022

QuMind creates insight sharing tool

Consumer intelligence platform QuMind has launched a live dashboard to help share insights with business leaders to assist decision making.

News7 December 2022

Chattermill secures £26m investment

Artificial intelligence-based insights business Chattermill has raised $26m in funding from a Series B round, including new and existing investors.

News7 December 2022

IPA chooses next president

The Institute of Practitioners in Advertising ( IPA) has nominated Josh Krichefski, global chief operating officer at EssenceMediacom, as its next president, succeeding Julian Douglas, vice-chairman of VCCP.

Opinion7 December 2022

Bethan Blakeley: The art of automation

Bethan Blakeley

It is still the job of humans to get automation right.

News7 December 2022

Strat7 launches advisory practice

Liam Kay-McClean

Strategic insights and customer analytics group Strat7 has formed a new global consulting practice to help advise senior business leaders on customer-centric business growth and transformation.

News7 December 2022

New CFO at Cint

Digital insights business Cint has appointed Olivier Lefranc as global chief financial officer.

News7 December 2022

Alter Agents expands executive team

Los Angeles-headquartered market research consultancy Alter Agents has made three additions to its leadership team, appointing Heather O’Shea as chief research officer, Casey Willard as chief analytics officer, and promoting MD Eddie Francis to COO.

News6 December 2022

Research Live Awards 2022 announced

Liam Kay-McClean

The 2022 Research Live Awards took place in person for the first time since 2019 last night ( 5th December) with winners including Kokoro, The Nursery and Kantar.

News6 December 2022

52% 'struggling with finances' during cost-of-living crisis

More than half of UK consumers are struggling with finances as brands are urged to “read the room” during the cost-of-living crisis, according to research from Dentsu UK and Ireland.

News6 December 2022

Catalyx names accounts head

Insight and innovation company Catalyx has appointed Jenny Kieras as global head of accounts.

News6 December 2022

Kantar Public hires global financial officer

Public policy research firm Kantar Public has named Mark Hinton-Jones as global financial officer and as member of its board.

Opinion5 December 2022

When nothing else matters: Customer expectations

One market research visualisation ignores the most critical factor of them all: customer expectation.

News5 December 2022

Audiencerate and Equativ partner on data

Data-driven advertising business Audiencerate has partnered with advertising monetisation and curation platform Equativ on data targeting and addressable advertising.

News5 December 2022

Audit report calls for 'lessons' to be shared following Scotland's census

Scotland’s auditor general has said the National Records of Scotland must establish why the country’s 2022 census had a low response rate, leading to increased costs and greater reliance on administrative data.  

News5 December 2022

Flamingo co-founder hired by 7th Sense

Kirsty Fuller, one of the original co-founders of insights agency Flamingo, has joined automotive market research agency 7th Sense as strategic consultant.

News5 December 2022

VCCP launches retail experience index

Communications agency VCCP has created an index examining the modern buying experience with its insight agency Watermelon. 

News2 December 2022

Research England funds UK and Ukraine university twinning scheme

Research England has invested £5m into a twinning scheme between universities in the UK and Ukraine to help institutions and researchers in the country affected by the Russian invasion.

News2 December 2022

Canadian research industry bodies merge

Liam Kay-McClean

The Canadian Research Insights Council ( CRIC) and the Marketing Research and Intelligence Association ( MRIA) are merging, with the MRIA brand to be absorbed into CRIC.

News2 December 2022

Accenture acquires Fiftyfive5

Information services and consulting giant Accenture has acquired customer insights and advisory business Fiftyfive5 for an undisclosed fee to expand its presence in New Zealand and Australia.

News2 December 2022

Apollo Intelligence names chief people officer

Global healthcare and life sciences data and insights business Apollo Intelligence has appointed Rey Lado as chief people officer.

News1 December 2022

ICM Unlimited rebrands to Walnut Social Research

Market research agency Walnut Unlimited has retired the brand name of its public sector and social research arm, ICM Unlimited.

News1 December 2022

NatWest insight exec joins Bain & Company

Paul Smith, director of customer insight and marketing data at NatWest, has left the bank to join NPSx, a digital venture from management consulting business Bain & Company.

News1 December 2022

M&S buys AI personalisation technology

UK – Retailer Marks and Spencer has acquired the intellectual property of personalised fashion app Thread, with plans to integrate the technology into its data and digital function. 

News1 December 2022

Savanta drops ComRes, MSI, YouthSight and MindSpark brand names

Katie McQuater

Research agency Savanta has merged its previous acquisitions Savanta ComRes, Savanta MSI, YouthSight and MindSpark to bring them under the Savanta brand name.

News1 December 2022

MetrixLab expands to the Philippines

Market research agency MetrixLab has extended its operation in south-east Asia by opening an office in the Philippines.

News1 December 2022

Forsta hires Asia-Pacific MD

Market research, customer and employee experience company Forsta has appointed Henry Pooley as managing director for the Asia Pacific ( Apac) region.