News29 May 2020

Market research industry wellbeing study launched in three countries

Liam Kay-McClean

MRS, the Insights Association and the Research Society have launched a survey on mental wellbeing in market and social research during Covid-19.

News29 May 2020

Insights Association calls for lawsuit protection from US Congress

Liam Kay-McClean

The Insights Association has called on the US Congress to provide greater protections against Covid-19 lawsuits as businesses try to reopen after the lockdown.

News29 May 2020

Gongos hires Sprowl as senior research director

Customer insight agency Gongos has appointed Paula Sprowl as senior director, research.

News29 May 2020

Online job ad data added to ONS indicators

The Office for National Statistics ( ONS) has included experimental online job adverts indices in its economic indicators for the first time.

News29 May 2020

Channel 4 launches digital content studio

Liam Kay-McClean

Channel 4 will offer advertisers the opportunity to publish digital content across its social media platforms as part of the launch of its in-house content studio 4Studio.

News29 May 2020

Auditel extends Kantar and Comscore partnership

Liam Kay-McClean

Kantar and Comscore have extended their partnership with Italian television industry monitor Auditel until the end of 2023.

News29 May 2020

Crowd DNA's Andersson takes on Amsterdam remit

Cultural insights company Crowd DNA has expanded London managing director Matilda Andersson’s role to include managing the business in Amsterdam as it looks to divide its operations between the two cities.

News28 May 2020

Brown leaves Kantar

Katie McQuater

Andy Brown, global chief executive of Kantar’s media division, has left the business with immediate effect.

News28 May 2020

Fuel Cycle launches insights platform

Liam Kay-McClean

Market research cloud company Fuel Cycle has set up an agile insights platform.

News28 May 2020

WPP partners with SuperAwesome on children's online privacy

Liam Kay-McClean

WPP and children’s tech platform SuperAwesome have set up a global partnership to protect children within online advertising. 

News28 May 2020

Balance privacy and public health in Covid-19 tracing apps, says report

Liam Kay-McClean

Privacy concerns about digital contact tracing technologies ( DCTT), including smartphone apps, should not outweigh public health goals in the attempt to stop the spread of Covid-19, according to a report from John Hopkins University.

Feature28 May 2020

Take four: How does the four-day week work?

Could four days become the standard working week? With evidence mounting, one agency shares the results of a shorter week for them.

News28 May 2020

Verve adds quick panel service

Insight and panel company Verve has launched a flexible community panel service.

News28 May 2020

Global ad investment forecast to drop 8.1%

Advertising spend is forecast to fall 8.1% globally this year due to the Covid-19 pandemic, according to research from Warc.

News27 May 2020

IFS study highlights lockdown gender inequality among parents

Mothers are more likely to have quit or lost their job or been furloughed since the beginning of the Covid-19 lockdown than fathers, according to research from the Institute for Fiscal Studies, which has warned that the gender pay gap could increase further as a result.

News27 May 2020

Data ethics and cultural sensitivity increasingly important for marketers

Liam Kay-McClean

Marketers have an increasingly broad remit, with data ethics, sustainability and cultural sensitivity viewed as important for success, according to research from the World Federation of Advertisers ( WFA).

News27 May 2020

PureSpectrum hires Behrend to head central European operation

Liam Kay-McClean

Research automation platform PureSpectrum has appointed Norman Behrend as managing director for central Europe.

News27 May 2020

Beale joins mTab as advisor

Survey analysis platform mTab has appointed Crispin Beale, formerly chief executive at Chime Insight & Engagement ( CIE) Group, as a senior strategic advisor.

Feature27 May 2020

In the hands of employees

Jane Bainbridge

Amid the mergers and acquisitions of the last couple of years, a less trumpeted business model has been gaining attention – employee ownership.

News26 May 2020

Covid-19 UK news consumption remains high

Over nine in 10 respondents surveyed by Ofcom ( 92%) are still accessing news about Covid-19 at least once a day, according to the media regulator’s latest research.

News26 May 2020

Investment in data quality needed, survey of marketers shows

Liam Kay-McClean

More than nine in ten marketers feel investment in data quality is vital for sales and marketing performance, according to research from Dun & Bradstreet.

News26 May 2020

Q One Tech hires business development consultant

Liam Kay-McClean

Data collection and consumer insights company Q One Tech has appointed Allan Shaw as a business development consultant.

News26 May 2020

S4 Capital acquires data and analytics firm Digodat

Digital marketing group S4 Capital has acquired Latin American data and analytics consultancy Digodat, merging it with MightyHive.

News26 May 2020

Brytlyt raises $4m funding

Liam Kay-McClean

Data and visualisation technology firm Brytlyt has generated $4m in Series A funding from global technology investor Amadeus Capital Partners and Finch Capital.

Opinion26 May 2020

Now is not the time for silence

There has never been a greater need for qualitative research to ensure people's voices are heard, says Lorien Perryfrost, sharing her tips for online methods.

News22 May 2020

Eric Salama named chair of Comic Relief

Eric Salama, formerly chief executive of Kantar, has been appointed as chair of the board of trustees at Comic Relief.

News22 May 2020

Tech firms recalled by MPs over virus misinformation

The Digital, Culture, Media and Sport ( DCMS) sub-committee has asked Facebook, Google and Twitter to return to parliament to answer more questions about how they are treating Covid-19 misinformation.

News22 May 2020

Consumer confidence falls again

Liam Kay-McClean

Consumer confidence is down one point in the second half of May to -34, research from GfK shows.

News22 May 2020

Paradigm promotes two to vice president

Liam Kay-McClean

B2B market research company Paradigm Sample has appointed Steve Danziger and Kathleen Egge as vice presidents.

News22 May 2020

MRS and Savanta publish Intelligence Capital guidance

Liam Kay-McClean

The Market Research Society ( MRS) and data intelligence firm Savanta have launched a report on the importance of organisations attaining and retaining Intelligence Capital.

News22 May 2020

Ebiquity 2019 revenue down

Media and marketing consultancy Ebiquity’s revenue decreased by 1% in 2019, according to the company’s preliminary full-year financial results.

Advertisement feature22 May 2020

Economic Pulse Report - COVID19 Part 1 - the New Normal is Here 

Covid-19 Economic Pulse Survey Ebook

News22 May 2020

Attest announces $15m investment and US hires

Market research platform Attest has secured $15m in funding from an unnamed investor and made two new hires.

News21 May 2020

Omnicom outlines return to office plan

Omnicom has outlined a three-phased plan and employee guidelines for when the company returns to its offices.

Opinion21 May 2020

A deliberate approach to online

Ceri Davies reflects on conducting deliberative research using video and outlines lessons for adapting research during Covid-19.

News21 May 2020

Orchidea Research hires business development director

Online panel and technology company Orchidea Research has appointed Patrick Callaghan as director, business development for North America.

News21 May 2020

TTi Global produces research toolkit for small firms

Liam Kay-McClean

Market research company TTi Global has launched a research programme aimed at small businesses.

News21 May 2020

New ABC reporting for newspapers

The Audit Bureau of Circulations ( ABC) has introduced new data reporting options for national newspapers, with publication of circulation figures no longer required.

News21 May 2020

Splendid Research launches Japan panel

Liam Kay-McClean

International market research institute Splendid Research has established an online panel in Japan.

News20 May 2020

Three names new chief commercial officer

Liam Kay-McClean

Communications firm Three has appointed Elaine Carey as chief commercial officer.

News20 May 2020

Newgate Research hires associate partner

Liam Kay-McClean

Newgate Research UK has appointed Jake Pryszlak as an associate partner.

News20 May 2020

Contentsquare secures $190m investment

Experience analytics company Contentsquare has completed a $190m Series D funding round led by BlackRock’s private equity partners team.

News20 May 2020

Current Australian polling disclosure standards ‘inadequate’, says inquiry

Katie McQuater

The Association of Market and Social Research Organisations ( AMSRO)’s inquiry on Australian polling has released an interim report calling for new disclosure standards.

Feature20 May 2020

Ringing the changes

Katie McQuater

From new markets to long-term strategy, BT is positioning its insight team as partners to the business, with insight connecting to everything it does.

News20 May 2020

PRS In Vivo launches online consumer behaviour tools

Liam Kay-McClean

Shopper and product experience company PRS In Vivo has added two new tools to its online consumer behaviour analysis platform.

News20 May 2020

New CEO at Route

Route, the audience research body for out-of-home ( OOH) advertising, has appointed Robert Ray as chief executive, effective from 1st June.

News19 May 2020

Confirmit hires Ferguson as chief executive

Liam Kay-McClean

Customer and employee experience firm Confirmit has appointed Kyle Ferguson as chief executive.

News19 May 2020

Stats regulator issues guidance on government use of information

The Office for Statistics Regulation ( OSR) has outlined its expectations for how the government and other official bodies should produce and use management information on the Covid-19 pandemic.

News19 May 2020

Survey highlights IT concerns over NHS Covid-19 app

Liam Kay-McClean

Only 24% of IT professionals think the NHS contact tracing app will be effective in containing Covid-19, according to a survey from BCS, the Chartered Institute for IT.

News19 May 2020

Accenture buys data firm Byte Prophecy

Professional services company Accenture has acquired India-based automated insights and data analytics company Byte Prophecy for an undisclosed sum.

News19 May 2020

More census funding needed to handle Covid-19 disruption, Congress told

The US census taking place this year requires additional funding to address disruption caused by the Covid-19 pandemic, according to a group of various industry bodies and businesses.

News18 May 2020

SurveyMonkey upgrades Microsoft Teams app

Liam Kay-McClean

SurveyMonkey has released new features and updates to its app integration with Microsoft Teams.

Opinion18 May 2020

Covid-19: a shared wound

By putting their people at the top of the agenda and communicating honestly and openly, insights businesses can help staff stay as well as possible.

News18 May 2020

Nielsen launches retail pricing analytics tool

Liam Kay-McClean

Nielsen has introduced a new retail pricing analytics tool for its cloud platform Connect.

News18 May 2020

Young people switch from video streaming to podcasts, study shows

Liam Kay-McClean

Eighteen to 24-year-olds are increasingly abandoning social media and video and music streaming for podcasts and radio, research from Havas Media Group has found. 

News18 May 2020

Dame Wendy Hall named chair of the Ada Lovelace Institute

Research organisation the Nuffield Foundation has appointed Dame Wendy Hall as chair of the Ada Lovelace Institute, effective from 1st June.

Advertisement feature18 May 2020

Adapt to win - 10 new strategies for winning brands

“Adaptability is about the powerful difference between adapting to cope and adapting to win” – Dr. Max McKeown, Behavioural Strategist

News18 May 2020

Contact tracing pilot begins in three Scottish health boards

The Scottish government will begin trialling Covid-19 NHS contact tracing in Fife, Lanarkshire and the Highlands from today ( 18th May).

News18 May 2020

Insights sector forecasts Covid-19 losses

The majority ( 92%) of insights professionals expect a disruptive downturn this year, according to a survey from research association Esomar.

News15 May 2020

Obituary: Gerald Goodhardt

Gerald Goodhardt died with coronavirus on Thursday 7th May. He was 90.

News15 May 2020

Majority of UK research firms see significant Covid-19 impact

Katie McQuater

Research businesses in the UK have experienced significant declines in revenue due to Covid-19, research from MRS and Watermelon Research has found, while the MRS has published guidelines for returning to work. 

News15 May 2020

Medallia launches speech analysis tool

Liam Kay-McClean

Experience management firm Medallia has introduced a speech analytics tool to its cloud platform.

News15 May 2020

Advertising spending fell in March, Nielsen data shows

Liam Kay-McClean

Advertising spend in traditional channels fell 5% in March due to Covid-19, figures from Nielsen show.

News15 May 2020

Measure Protocol launches answer tool

Blockchain data marketplace Measure Protocol has released a tool that allows users to derive responses from the company’s app community panel.

News14 May 2020

Nostradamus hires data science and energy execs

B2B insight communities company Nostradamus Consulting has made three appointments to its executive committee.

Opinion14 May 2020

Vorsprung durch Technik

Brands are now fully embracing technology to generate new datasets and avoid Henry Ford's 'faster horse' syndrome.

News14 May 2020

Netquest expands to five European countries

Liam Kay-McClean

Online panel provider Netquest has added new panels in Belgium, the Netherlands, Austria, Poland and Switzerland.

News14 May 2020

Retail sales see biggest fall on record as online purchases increase

Liam Kay-McClean

Retail sales registered their biggest fall in a single month in April, but online sales are up by more than a quarter during the Covid-19 lockdown, two studies show.

Advertisement feature14 May 2020

How Intelligence Capital gives your organisation a systemic advantage

Intelligence Capital is, in essence, the information and insight an organisation collectively accesses, circulates, and acts upon — and it’s key to solving the majority of business challenges.

News14 May 2020

Qualtrics upgrades experience management tool

Liam Kay-McClean

Customer experience and experience management firm Qualtrics has updated its CoreXM platform.

News14 May 2020

Morning Consult raises $31m investment

Data intelligence company Morning Consult has secured $31m in Series A funding, in a round led by Lupa Systems and Advance Venture Partners.

News13 May 2020

Mitch Barns join The Stable's board

Liam Kay-McClean

Commerce agency The Stable has appointed former Nielsen chief executive Mitch Barns as a board member.

News13 May 2020

CRIC and WIRe partner up to promote diversity

Liam Kay-McClean

The Canadian Research Insights Council ( CRIC) has agreed an alliance with not-for-profit sector diversity campaigners Women in Research ( WIRe).

Opinion13 May 2020

When individual persuasion leads to social contagion

Rory Sutherland

Rory Sutherland looks at making the right decisions for the wrong reasons, in his latest column for Impact.

News13 May 2020

More children get Covid-19 news from TV than social media, Ofcom finds

Liam Kay-McClean

Children aged 12 to 15 are more likely to rely on television news for information about the Covid-19 pandemic than social media, research from media regulator Ofcom has found.

News13 May 2020

Unlimited launches Covid-19 recovery toolkit

Marketing services company Unlimited Group has introduced a set of insight tools aimed at helping businesses with Covid-19 recovery.

News13 May 2020

Government furlough scheme extended

The government has extended the Coronavirus Job Retention Scheme until the end of October 2020, with ‘more flexibility’ to be introduced from August.

News12 May 2020

TikTok privacy policies scrutinised by Dutch DPA

Liam Kay-McClean

The Dutch Data Protection Authority will investigate social media platform TikTok over privacy concerns.

News12 May 2020

Comscore Q1 revenue down

Media measurement company Comscore has reported revenue of $89.5m for the first quarter of 2020, down from $102.3m in the same period in 2019. 

News12 May 2020

Online focus groups introduced by Netquest

Liam Kay-McClean

Online opinion and behavioural data firm Netquest has launched an online focus group tool. 

News12 May 2020

Ipsos and RealityMine partner on online audience standard

Liam Kay-McClean

Ipsos has partnered with metering technology firm RealityMine on the new online audience measurement standard.

News12 May 2020

ResearchBods launches pop-up insights platform

Customer data and intelligence agency ResearchBods has released a do-it-yourself insight community platform aimed at brands and agencies.

News12 May 2020

New CEO at the Marketing Society

The Marketing Society has appointed Sophie Devonshire as chief executive, replacing Gemma Greaves.

Advertisement feature11 May 2020

Charting the lockdown experience

Over recent weeks we at Vox Pops International have edited and released weekly videos curated from footage filmed by six millennials through the Covid-19 lockdown.

Feature11 May 2020

Fair vote share?

Katie McQuater

Work to understand electoral manipulation and vote rigging in African democracies was awarded the 2019 MRS President’s Medal and is helping to inform interventions and direct resources to areas most in need.

News11 May 2020

US insights businesses issued with reopening guidance

The Insights Association has released a set of guidelines for US research businesses and in-person facilities as Covid-19 restrictions start to be lifted.

News11 May 2020

ProPrivacy asks government to reconsider centralised model for contact tracing

Liam Kay-McClean

Digital privacy campaigning group ProPrivacy has called on the government to use a decentralised approach for the NHS’s Covid-19 contact tracing app amid privacy concerns.

News11 May 2020

Quantilope expands US team

Liam Kay-McClean

Insights platform Quantilope has made four appointments in its New York office, including Katelyn Ferrara as head of client development.

News11 May 2020

DMC hires Somal as chief commissioner

Liam Kay-McClean

The Data and Marketing Commission has appointed Amerdeep Somal as its chief commissioner.

News11 May 2020

Nielsen moves ahead with Global Connect spin-off

Nielsen has filed an initial form 10 registration statement with the US Securities and Exchange Commission ( SEC) relating to its proposed split of the Nielsen Global Connect business into an independent, publicly traded company.

News11 May 2020

Consumer confidence stays weak

Katie McQuater

Consumer confidence increased by one point at the end of April, but remains 'severely depressed' at -33, according to GfK’s Consumer Confidence Barometer.

Opinion7 May 2020

It’s mad to ditch qual research right now

Peter Fenton-O'Creevy

While Covid-19 presents some difficulties for researchers, in many ways there has never been a better moment to conduct qual.

News7 May 2020

S4 Capital Q1 revenue and profit up

Digital advertising group S4 Capital grew its revenue by 17% like-for-like in the first quarter of the year, the company said in a trading update.

Opinion7 May 2020

The coronavirus market effect

Lorna Tilbian, chairman of Dowgate Capital, writes about the impact of coronavirus on the markets.

News7 May 2020

Diversity drive launched for advertising industry

Liam Kay-McClean

The Advertising Association, advertising sector representatives ISBA and the Institute of Practitioners in Advertising have created a new inclusion group to improve diversity in the industry.

News7 May 2020

Spiegelhalter asks government to stop citing Covid-19 article

Statistician Professor David Spiegelhalter has asked the prime minister to stop referring to an article he wrote to claim that international comparisons cannot be made about Covid-19 death tolls.

News7 May 2020

Measure Protocol creates new data sharing tool

Liam Kay-McClean

Ethical data marketplace Measure Protocol has launched a new passive mobile device data collection tool.

News7 May 2020

Vigilance needed on data protection, say industry bodies

Liam Kay-McClean

Market research firms need to be “extremely vigilant” on data protection practices in the aftermath of Covid-19, delegates at the Virtual Insight Summit have heard.

News6 May 2020

15% of programmatic ad spend unaccounted for

Liam Kay-McClean

Around 15% of spend on programmatic advertising is not attributable in the supply chain, according to research from the Incorporated Society of British Advertisers ( ISBA).

News6 May 2020

Wiseworks hires Baughman and Gaal

Wiseworks has hired Todd Baughman as its director of integration and insights.

Feature6 May 2020

Mind meets machine

Tim Phillips

Pitting humans against computers – particularly prevalent in market research, where automation and data analytics have shaken things up so much – is the wrong approach. The best insight is gained when the two work in harmony.

News6 May 2020

Basic income favourable among Europeans, finds research

Over two-thirds of Europeans surveyed by the University of Oxford and the Bertelsmann Foundation in March backed the idea of a universal basic income.

News6 May 2020

MRS and The Research Society strengthen partnership

Liam Kay-McClean

The Market Research Society and The Research Society have signed a memorandum of understanding to increase collaboration between the two organisations.

News6 May 2020

Nepa and RealityMine partner on behavioural data

Consumer research and analytics company Nepa and research tech firm RealityMine have partnered to combine digital behavioural and attitude data.

News5 May 2020

ICO outlines contact tracing privacy recommendations

The Information Commissioner’s Office ( ICO) has set out its privacy expectations for Covid-19 contact tracing apps, saying they require a Data Protection Impact Assessment ( DPIA) before being deployed.

News5 May 2020

EMI releases new sample platform

EMI Research Solutions has launched a new DIY sample platform.

News5 May 2020

Half of British adults facing increased anxiety, ONS finds

Liam Kay-McClean

Half of Britain's adult population are experiencing high levels of anxiety during the current pandemic, according to research from the Office for National Statistics.

News5 May 2020

2020 Research Live Awards open for entries

Entry is now open for this year's Research Live and MRS Awards, with award categories including Agency of the Year, Breakthrough Business of the Year and Best Place to Work.

News5 May 2020

Sky offers free TV ads for small businesses

Sky’s advertising sales arm, Sky Media, has launched a £1m fund to offer 100 small businesses TV ad campaigns through its platform.

Opinion4 May 2020

Looking back to look forward

Researchers can repurpose the past to build efficiency, innovation and trust as an industry. 

News4 May 2020

ISC-CX releases Covid-19 retail feedback tool

Liam Kay-McClean

Customer experience and strategy firm ISC-CX has launched a real-time feedback system for Covid-19.

News4 May 2020

NHS contact tracing trial begins

The government will start trialling a Covid-19 contact tracing mobile app on the Isle of Wight this week, ahead of a wider rollout if testing is successful.

News4 May 2020

Live television viewing falls, survey finds

Liam Kay-McClean

Live television viewing has dropped 3% in the past two weeks, according to research by Havas Media Group.

News4 May 2020

AMSRS rebrands as The Research Society

Liam Kay-McClean

The Australian Market and Social Research Society has adopted The Research Society as its new name.

News4 May 2020

Publicis launches data marketing tool

Publicis Groupe has launched a marketing service aimed at medium-sized US businesses during the Covid-19 outbreak.

News1 May 2020

Catalyst raises $25m funding

Customer management software firm Catalyst has raised $25m in its latest funding round.

News1 May 2020

MediaCom hires Davies

Media agency MediaCom UK has appointed Richard Davies as chief digital officer.

News1 May 2020

Data and marketing home learning fund launched

The DM Trust and the Institute of Data and Marketing have created a new home learning fund to help retrain people on furlough or made redundant due to Covid-19.

News1 May 2020

Government starts home testing research

The government has launched a coronavirus home testing programme in England, run by Imperial College London alongside researchers from Ipsos Mori.

News1 May 2020

Nielsen reports Q1 net loss

Nielsen’s revenue was down 0.3% in the first quarter of 2020 and the company expects its full-year revenue to be lower than previously expected.