Feature3 June 2019

The misconceptions of AI

Aji Ghose

In the excitement and clamour around artificial intelligence, some myths are being perpetuated that give a false impression of what it can do

News31 May 2019

‘Making sure voices are heard’: using data to build an inclusive society

Katie McQuater

Researchers have a responsibility to challenge clients in making sure research is as inclusive as possible, according to speakers at the inaugural #MRSpride event held by the Market Research Society.

News31 May 2019

Research highlights media's lack of representation of queer women

Katie McQuater

Over nine in 10 women who define as queer ( lesbian, bisexual or otherwise non-straight) feel that they are negatively stereotyped in the media, research from media agency UM has found.

News31 May 2019

Reputation Institute buys Cormex Research

Tech and data-driven insight and reputation measurement company, Reputation Institute has acquired Toronto-based media measurement and analysis firm, Cormex Research.

News31 May 2019

UK consumer confidence improves in May

For the month of May, GfK's long-running Consumer Confidence Index increased to -10, improving the overall index score by three points.

News31 May 2019

IHeartMedia appoints privacy officer

Global media and entertainment company, iHeartMedia, has made Andrew Dahm its chief privacy officer.

News30 May 2019

Social data analysis fragmented within companies

Social media analysis remains siloed within organisations, suggests a survey of individuals working in social intelligence roles.

Feature30 May 2019

Road testing

Katie McQuater

Highways England is increasingly using behavioural insights to gain a clearer understanding of why people drive the way that they do, as it looks to make roads safer.

News30 May 2019

LinkedIn buys Drawbridge

Business networking site LinkedIn has acquired AI-based cross-device identity firm Drawbridge for an undisclosed amount.

News30 May 2019

MRI-Simmons and EthniFacts partner for targeting tool

MRI-Simmons has joined forces with consumer insight firm, EthniFacts, to create a tool for richer, more personal targeting strategies based on personality profiles.

News30 May 2019

SIS unveils data science platform

Full service market research company SIS International Research has launched its SIS data science platform.

News29 May 2019

Boote joins Beano Studios as sales insight head

Beano Studios, part of publishing company DC Thomson, has appointed Amanda Boote to the newly created role of head of insight, sales and business development.

News29 May 2019

GRBN to launch new insights handbook

The Global Research Business Network ( GRBN) has begun work on the second edition of its handbook, Invest in Insights.

Feature29 May 2019

How do you identify?

Michelle Goddard

Dr Michelle Goddard looks at the importance of researchers getting it right when asking about gender.

News29 May 2019

GroupM hires talent head from Deliveroo

WPP’s media business, GroupM, has appointed Carmelita Lubos to the newly created role of chief talent officer in the UK.

News29 May 2019

IRI and Label Insight team up on CPG data

Data, analytics and insights company IRI has partnered with consumer-packaged goods ( CPG) analytics firm Label Insight to offer manufacturers and retailers more insight based on nutrition and ingredient label data.

News29 May 2019

MDC Partners hires first COO

Marketing agency MDC Partners has appointed Seth Gardner as chief operating officer.

News29 May 2019

Sikhs launch legal challenge over census

The Sikh Federation UK is challenging the government over the 2021 census, particularly the decision not to include the Sikh ethnic group on the list of tick-box options.

Feature28 May 2019

The buzz on the street

Jane Bainbridge

Founder and CEO of Streetbees Tugce Bulut talks algorithms, data collection and monitoring the mood of the nation via its army of ‘bees’.

News28 May 2019

Lowe’s acquires Boomerang Commerce retail analytics tech

Home improvement retail company Lowe’s has acquired the retail analytics platform of e-commerce software company Boomerang Commerce.

News28 May 2019

Vista Equity Partners reportedly prepares Kantar bid

Private equity firm Vista Equity Partners is one of the companies bidding for a stake in Kantar, according to reports.

News28 May 2019

Sydney Morning Herald and the Age cease political polling

Newspapers The Sydney Morning Herald and the Age have ended their contract with Ipsos after its polls forecast the wrong result of Australia’s federal election.

News28 May 2019

Ex-Turner CEO joins Comscore board

Comscore has appointed John Martin, former chairman and CEO of Turner, to its board of directors.

News24 May 2019

Google facing Irish privacy probe

The Irish data protection regulator has begun an inquiry into how Google’s Ad Exchange processes personal data.

News24 May 2019

TfL to track passenger tube journeys

Transport for London ( TfL) is to begin tracking passenger journeys using WiFi as it looks to improve congestion levels on its network.

News24 May 2019

Dunnhumby and Retail Week join for food retail study

Customer data science company, dunnhumby, and Retail Week have partnered on a study to better understand what customers want from a food shopping experience.

Feature24 May 2019

GDPR one year on

One year since the introduction of the General Data Protection Regulation ( GDPR), what has been the impact on the research industry?

News24 May 2019

Irrational Agency co-founder departs

Elina Halonen, co-founder of behavioural insights consultancy, Irrational Agency, has left the business to work as an independent consultant.

News23 May 2019

Nielsen Bases adds new product analytics tool

Nielsen’s product innovation service, Bases, has launched a predictive analytics tool aimed at helping consumer packaged goods manufacturers secure retail distribution for new products.

News23 May 2019

Census experts testify in Congress

Census experts from the Insights Association and George Washington University were among those to testify in Congress on the economic impact of the 2020 census.

Feature23 May 2019

Activist researcher: Momo Amjad on inclusion and privilege

Jane Bainbridge

With an MRS award secured and a new job and diversity project in motion, Momo Amjad talks to Jane Bainbridge about trouble-making, privilege and encouraging the marginalised to join our industry.

News23 May 2019

SurveyMonkey launches European data centre

Survey software company SurveyMonkey has launched a European data centre in Dublin as it looks to increase its European enterprise business.

News23 May 2019

TiVo adds Kantar and Drawbridge data

Entertainment tech and audience insights firm TiVo’s TV viewing data has expanded to include Kantar, Drawbridge and premium demographic data.

News23 May 2019

Informa and IHS Markit agree information exchange deal

Jane Bainbridge

International events and information services group, Informa, has made a deal with information and analytics business, IHS Markit, to exchange Informa’s agribusiness intelligence portfolio for IHS Markit’s telecoms, media and technology brands.

News22 May 2019

Dynata launches data solutions unit

Data services business Dynata has launched a unit focused on developing first-party data solutions following its acquisition of Reimagine.

Opinion22 May 2019

New frontiers: social norms and conformity

The latest instalment of the New Frontiers series explores how research on conformity and social norms is shaping behaviour change messaging.

Opinion22 May 2019

New frontiers: social norms and conformity

The latest instalment of the New Frontiers series explores how research on conformity and social norms is shaping behaviour change messaging.

News22 May 2019

Toluna and KuRunData expands reach

Consumer intelligence platform Toluna and its sister company Chinese survey firm KuRunData has extended respondent reach by 60% with its WeChat mobile survey app.

News22 May 2019

Kantar partners with Komodo Health

Data, insights and consulting company Kantar has collaborated with Komodo Health to link clinical encounter and patient reported outcomes ( PRO) data to improve patient outcomes.

News22 May 2019

DMA swaps ‘direct’ for ‘data’ in rebrand

The Direct Marketing Association ( DMA) is rebranding to become the Data & Marketing Association.

News22 May 2019

20/20 launches Lean Community

Qualitative research company 20/20 has released its latest tool – Lean Community – to offer clients lower cost online community panels.

News22 May 2019

Beesy hires strategist from PRS In Vivo

Behavioural science insights agency Beesy, which launched earlier this month, has appointed Andrea Fraboni as a senior strategist.

Video21 May 2019

Top tips on how to win an award

With entries now open for the 2019 awards, some of the 2018 Research Live judges share their tips on what the judges are looking for, and how to perfect an award entry. 

News21 May 2019

Neuro-Insight names Ginai CEO as Andrew steps down

Neuroscience-based market research company Neuro-Insight has promoted Shazia Ginai to UK chief executive, replacing Heather Andrew, who is stepping down from the role.

News21 May 2019

Amsro reviews polling after Australian election

The Association of Market and Social Research Organisations ( Amsro) has announced it is conducting a review of political polling methods to determine why all the polls incorrectly forecast the election result.

News21 May 2019

US Census Bureau concerned about foreign meddling

The 2020 decennial census could be affected by foreign interference, a Census Bureau official has said.

News21 May 2019

Cint hires SVP of Asia

Sample management platform Cint has appointed Nicholas Antram as senior vice-president of Asia, based in the company’s Tokyo office.

News21 May 2019

Kantar adds global leads to media division

Consumer and media intelligence business Kantar has hired Petra Mašínová and Gregory Aston to strengthen its paid, owned and earned media services.

Feature20 May 2019

Discussing democracy

Jane Simms

Demos CEO Polly Mackenzie thinks Britain is in a mess, but she also believes we can fix it with insight, discussion and debate.

News20 May 2019

ECGlobal launches measurement services in Brazil

Consumer intelligence market research company eCGlobal Research Solutions has partnered with audience measurement firm Immetrica to create Alldience, a tool measuring multi-platform media content.

News20 May 2019

Wang made MD for Nielsen Hong Kong

Global measurement and data analytics firm, Nielsen, has promoted Desmond Wang to be managing director in Hong Kong and Macau, as well as Taiwan.

News20 May 2019

Walnut hires Upshall to boost health offer

The Unlimited Group’s insight agency Walnut Unlimited has appointed Lucy Upshall as associate director, focusing on the health sector.

News20 May 2019

MDP takes majority stake in InMoment

Private equity firm Madison Dearborn Partners ( MDP) has acquired a majority stake in customer experience management company InMoment.

News20 May 2019

Pereira joins Maru/Blue in UK

Data services firm Maru/Blue has appointed Nathan Pereira as business development director on the company’s agency and enterprise team.

Opinion17 May 2019

Remote working isn't remote – it broadens your horizons

The idea of working from home may seem glamorous, but the reality is more nuanced, finds Katie McQuater, who has just relocated from London to Glasgow.

News17 May 2019

Kantar final bidders reportedly shortlisted

Katie McQuater

WPP has put multiple companies through to a second round of bids for a stake in Kantar.

News17 May 2019

RealityMine adds RealLife data feeds

Market research technology company RealityMine has announced the rollout of additional data feeds across its RealLife products.

News17 May 2019

CI Group buys Rozovest Analytics

Marketing communications company CI Group has acquired analytics consultancy Rozovest Business Analytics.

News17 May 2019

Nielsen expands Local Media Impact to 19 extra markets

Global measurement and data analytics business Nielsen has extended the availability of its local media planning and optimisation tool, Local Nielsen Media Impact ( NMI), to include 19 additional markets.

News16 May 2019

Market Strategies International-Morpace relaunches as Escalent

Market research company Market Strategies International-Morpace has rebranded to Escalent as it looks to focus on human behaviour and analytics.

News16 May 2019

Independent researchers launch Insight Leaders

A group of independent insight consultants have teamed up to launch a new research collective, Insight Leaders.

News16 May 2019

Sisense merges with Periscope Data

Business analytics platform Sisense is merging with analytics company Periscope Data.

News16 May 2019

Kantar launches Kantar Profiles Network

Kantar has brought its global panels and sample offer together into a new respondent network, Kantar Profiles Network.

Feature16 May 2019

Pushing the limit

Jane Bainbridge

Under Bernie Ecclestone, market research didn’t exist as far as Formula One was concerned. But with new ownership, Matt Roberts and his team were given the remit to change that. 

News16 May 2019

San Francisco bans facial recognition

Officials in San Francisco have voted eight to one to ban the use of facial recognition tools by local agencies including the city’s transport and law enforcement authorities.

News16 May 2019

Comscore promotes two for APAC and EMEA roles

Global measurement business Comscore has made leadership changes in APAC and EMEA to push its growth strategy in the regions.

Opinion15 May 2019

A sense of scale

Ryan Howard argues that over-reliance on scales reduces the ability to act on research.

News15 May 2019

Made in Surveys and Talk Online sign panel partnership

Insight fieldwork agency Made in Surveys and online panel company Talk have signed an agreement to pool their panel services in Europe.

News15 May 2019

Global alliance for video measurement formed

Four media measurement bodies have joined forces to create the Global Alliance for the Measurement of Media Audiences ( Gamma) to collaborate on video audience measurement.

News15 May 2019

Full Fact wins Google AI grant

Fact-checking organisation Full Fact has won a grant from Google to develop automated fact-checking tools using artificial intelligence.

News15 May 2019

Greenberg Strategy launches organisational insight tools

Research and strategy consultancy, Greenberg Strategy, has introduced Greenberg Inside, a new practice that uses its insight tools to help improve the cultural health of companies.

News15 May 2019

Tru Optik bolsters sales team

TV audience intelligence and data management platform Tru Optik has appointed Diane Rinaldo as vice-president agency and marketer development, and Melody Yazdanyar, senior director, channel development.

News14 May 2019

Market Strategies International-Morpace hires auto VP

Market research company Market Strategies International-Morpace has appointed automotive consultant Mike Dovorany as vice-president of its automotive team.

News14 May 2019

Obituary: Tiziana Del Bene

On 5th May, at the age of 54, Tiziana Del Bene passed away after a sudden short illness in her hometown of Pesaro, Italy.

News14 May 2019

ONS partners with charity for census digital support

The Office for National Statistics ( ONS) has appointed charity Good Things Foundation to provide assisted digital services for the 2021 census in England and Wales.

News14 May 2019

Purple MR takes majority stake in Prevision

Purple MR owners Stephen Bairfelt and Trevor Wilkinson have bought a majority stake in Milton Keynes-based data collection firm, Prevision Research.

News14 May 2019

Klipfel leads The NPD Group’s Europe toys division

Data analytics and POS business, The NPD Group, has appointed François Klipfel as president of its Europe toys business.

News14 May 2019

Cint expands further in Central Europe

Sample management platform Cint has opened its second office in Germany, this time based in Munich with several new hires to support the expansion.

News13 May 2019

Bird joins Cobalt Sky

Market research IT services firm Cobalt Sky has appointed Phil Bird as senior consultant.

News13 May 2019

Facebook files lawsuit against data analytics firm

Facebook is suing South Korean data analytics company Rankwave for failing to verify its compliance on data practices.

News13 May 2019

Differentology makes changes in leadership

Research consultancy Differentology has promoted Mark James to CEO with Lizzie Gilthorpe taking over as managing director.

News13 May 2019

Comscore to cut headcount

Global measurement business Comscore has reported a 3.4% decline in revenue to $102.3m for the first quarter of the year and is looking to cut 10% of its workforce.

Opinion13 May 2019

Taking a little time

Rory Sutherland

Rory Sutherland argues that it's time to reassess our view of efficiency at work.

News13 May 2019

Obituary: Ken Parker

Ken Parker passed away on the 2nd May 2019 with his wife and family around him, aged 66. 

News13 May 2019

Delineate boosts its team

Insights and data business Delineate has added three members of staff to its London headquarters, following strong growth in the first quarter of 2019.

News10 May 2019

Kin + Carta appoints Wrench as chief connective officer

Strategy, innovation and comms group, Kin + Carter ( formerly known as St Ives) has hired Charlie Wrench as its first chief connective officer, reporting to chief executive J Schwan.

News10 May 2019

ITWP signs MRS inclusion pledge

ITWP Group, the parent company of Toluna and Harris Interactive, has become the latest company to sign the Market Research Society’s Manifesto for Opportunity, pledging to make five commitments towards safer and more representative workplaces.

News10 May 2019

Brousseau made VP of Leger Digital

Luc Brousseau has been appointed vice-president of Leger Digital leading the team in charge of customer experience management and its new online community platform.

News10 May 2019

Dynata partners with Eyeota

Data services business Dynata has formed a strategic partnership with audience technology platform Eyeota.

News10 May 2019

Nielsen partners with Conroy Media

Nielsen has signed an agreement with full-service boutique media buying agency Conroy Media for local TV and audio electronic ratings services.

News10 May 2019

Ebiquity names new UK and Europe MDs

Media and marketing consultancy Ebiquity has promoted Nick Pugh to MD of UK and Ireland, while Laetitia Zinetti has been named MD for Continental Europe as Mauricio Barange retires.

News9 May 2019

Join the Dots boosts team in UK and US

Join the Dots has made three new hires in business development, research and social intelligence in the UK and US.

Opinion9 May 2019

A dangerous point in the cycle

Lorna Tilbian looks at the recent spike in profit warnings and a financial market that's at a dangerous point in the cycle.

News9 May 2019

Insights Association revises standards code

Research industry organisation the Insights Association has updated its code of standards and ethics for marketing research and data analytics.

News9 May 2019

MRI-Simmons launches media sales analysis tool

MRI-Simmons, the joint venture formed by the merger of GfK’s MRI division and Simmons Research, has launched a partnership exploration and audience analysis tool.

News9 May 2019

Rival Technologies hires security lead

Market research technology company Rival Technologies has appointed Venetia Verdicchio as senior security manager.

News9 May 2019

Liveminds to open US office

Research technology company Liveminds is expanding to the US with the launch of an office in Chicago.

News8 May 2019

SurveyHealthcare appoints head of operations for EU

Healthcare survey and data collection firm, SurveyHealthcare ( SHC), has strengthening its EU operations by making Lena Belz its head of European operations.

Opinion8 May 2019

Blockchain under GDPR

Privacy is central to consumers and anyone working with their data; and GDPR has only highlighted this further. Measure Protocol's Paul Neto discusses how this affects blockchain technology.

News8 May 2019

IFF Research acquires Voluntas

Full-service market research agency IFF Research has acquired housing sector research specialist Voluntas for an undisclosed sum.

News8 May 2019

Dynata partners with Glow in APAC

Data services business Dynata has formed a strategic partnership with real-time research platform, Glow, to give customers self-service automation.

News8 May 2019

Ipsos hires Mackey to lead UX in North America

Research and insights organisation, Ipsos, has appointed Peter Mackey as executive vice-president and head of Ipsos' user experience ( UX) and human factors ( HF) in North America.

News8 May 2019

2019 Research Live Awards open for entry

Entry is open for the Research Live and MRS Awards 2019, with categories including Global Agency of the Year, Best Place to Work and Young Researcher of the Year.

News8 May 2019

John Dembitz becomes Future Thinking chairman

Business intelligence group Future Thinking has appointed John Dembitz as its group chairman.

News8 May 2019

Omnisis hires marketing manager

Market research company Omnisis has appointed Hannah McCreesh as its first marketing manager.

Feature7 May 2019

Intelligent pathways

Julie Kollman

In a challenging business environment, an insight-led approach can offer the key to unlocking growth. 

Feature7 May 2019

Intelligent pathways

Andrew Curry

In a challenging business environment, an insight-led approach can offer the key to unlocking growth. 

News7 May 2019

YouGov and Cambridge partner on populism research

YouGov has released the first in a series of annual surveys on globalism and populism in partnership with Cambridge University and the Guardian.

News7 May 2019

Comscore expands box office measurement in Africa

Comscore has extended it box office measurement service into West and Southern Africa to include data for nine countries including Nigeria and South Africa.

News7 May 2019

LRW and UCLA team up on data initiative

University of California, Los Angeles ( UCLA)’s Division of Social Sciences has begun a big data partnership with insights consultancy LRW.

News7 May 2019

Kynetec b2 acquires JTL

Global full-service market research company Kynetec b2 has bought Belgium-based CATI call centre, JTL, for an undisclosed amount.

News7 May 2019

Phoenix MI hires networks & media SVP

Marketing insights company Phoenix Marketing International has appointed Nielsen’s Michele Orlick as senior vice-president, networks and media.

News7 May 2019

EyeSee opens London office

Behavioural research company EyeSee has expanded to the UK with Payal Patel running the London office.

News3 May 2019

Scottish census can include voluntary 'trans' and 'sexuality' questions

The Scottish Parliament has agreed that the 2021 census in Scotland can include voluntary questions on ‘transgender status’ and ‘sexual orientation’.

News3 May 2019

Sigma makes three senior hires

Cloud business intelligence and analytics company Sigma has appointed Ryan Ried as president, and Julie Lemieux and Wade Tibke as vice-presidents of design and marketing.

News3 May 2019

First grants awarded for Facebook data research

The Social Science Research Council ( SSRC) and Social Science One have announced the inaugural recipients who will gain access to privacy-protected Facebook data to assess the impact of social media on democracy.

News3 May 2019

Clarabridge unveils new tech

Customer experience management firm Clarabridge has released new AI-powered digital customer care products to help with customer engagement.

News3 May 2019

S4 Capital revenue up 38% for Q1 2019

In its first quarter trading update, digital advertising and marketing services company S4 Capital reported continued strong growth with revenue reaching £40.9m and gross profit up 37% to £32.8m.

News3 May 2019

Greenberg Strategy adds to leadership team

Research and strategy consultancy, Greenberg Strategy, has appointed three senior people to its leadership team – Diana Bailey, Faith Markham and Laura Sigman.

Opinion2 May 2019

Imagine a world without data

Joaquim Bretcha

On International Research Day, Esomar president Joaquim Bretcha asks what the world would look like without ethical and transparent use of data.

News2 May 2019

Cubery launches in US and UK

Research and insights technology agency Cubery has launched its automated market research platform in the US and UK.

Opinion2 May 2019

Waves of change for online communities

Join the Dots’ Andy Buckley takes us through the history of online communities, looking at how this form of research can continue to deliver insights into the future.

News2 May 2019

Catalyx expands to the US

Insight and innovation company Catalyx has launched two US offices in Chicago and Cincinnati.

News2 May 2019

Voxpopme expands senior team

Video insight and analytics company Voxpopme has added to its senior leadership team with a promotion and an appointment in marketing and partnerships.

News2 May 2019

ABA Research relaunches as Kokoro

Jane Bainbridge

Full-service agency ABA Research has renamed as Kokoro – the Japanese word for heart – as the business builds on its new brand promise of delivering ‘emotional intelligence for brands’.

News2 May 2019

WPP sets up growth programme for clients

WPP has formed a cross-industry global growth programme for clients called the Institute for Real Growth ( IRG) to help chief marketing officers and business leaders establish effective growth strategies.

News2 May 2019

SurveyGizmo integrates Rybbon rewards

Survey software company, SurveyGizmo, and digital incentives and rewards platform, Rybbon, have joined forces so that the rewards can be incorporated into the surveys.

News1 May 2019

CRIC endorses CAIP Canada

The Canadian Research Insights Council ( CRIC) has announced it is endorsing and sponsoring CAIP Canada, a new certification body that will offer the Certified Analytics and Insights Professional ( CAIP) designation.

News1 May 2019

Unlimited Group’s Richards departs

Michael Richards, group managing director at Unlimited Group, has stepped down after a year in the role.

News1 May 2019

Geopath adds place-based measurement

Out of home ( OOH) audience location measurement organisation, Geopath, has included place-based ad measurement to its Insights Suite.

Feature1 May 2019

Listen and learn

Tim Phillips

When businesses carry out ‘voice of the customer’ programmes, the questions they ask must be carefully considered. It’s not about getting the answers a business wants, it’s about getting the answers it needs.

News1 May 2019

Ipsos makes Jacob George US automotive leader

Ipsos has appointed Jacob George as executive vice-president and leader of its US automotive quality business as part of its transformation to a professional services firm.

News1 May 2019

The Leading Edge closes London office

Katie McQuater

Insight and strategy consultancy The Leading Edge is closing its London office.