NEWS27 May 2010
How good an indicator is customer satisfaction research of how well your business is doing? And how do you use it to drive growth?
We spoke to Vincent Golding of Kadence International about how to use customer satisfaction research properly, and why it’s sometimes more useful to focus on dissatisfaction.
Video:
Vincent Golding
The world's leading job site for research and insight
Spalding Goobey Associates
Senior Research Executive – Quantitative Research – For those looking for something a little differe
£33–37,000 + benefits
Resources Group
Associate Research Director – Award Winning Insight Consultancy!
£45,000–£55,000 + strong benefits
Spalding Goobey Associates
Commercial Research Director
Director level base plus outstanding bonus
Featured company
-
Town/Country: Epsom
Tel: 0208 786 8855
30 years experience producing videos and animations to bring consumers, research and data to life. We offer full project management, inc recruitment, topic guides, interviewing, analysis and editing. Services . . .
-
Brought to you by:
©2024 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911
info@mrs.org.uk -
© Copyright 2024 Research Live
0 Comments