NEWS12 December 2022
All MRS websites use cookies to help us improve our services. Any data collected is anonymised. If you continue using this site without accepting cookies you may experience some performance issues. Read about our cookies here.
All MRS websites use cookies to help us improve our services. Any data collected is anonymised. If you continue using this site without accepting cookies you may experience some performance issues. Read about our cookies here.
Insight & Strategy
Columnists
Impact magazine is a quarterly publication for MRS members. You can access Impact content on this website.
US – Online survey, research services and customer and employee experience firm QuestionPro has named Marc Mandel as vice-president of North American sales and account management.
Mandel (pictured) was previously senior enterprise account executive at conversational artificial intelligence company Uniphore, and has also held senior roles at companies such as Concentrix, Convergys, Customerville, MaritzCX and Clarabridge.
In addition, Mandel was chosen in 2021 to serve on the North American Council of the Customer Experience Professionals Association.
QuestionPro was set up in 2006 and the online survey, customer experience (CX) and research services business has offices in offices in the US, Canada, Mexico, UK, Germany, Japan, the United Arab Emirates and India.
Ken Peterson, president at QuestionPro CX, said: “Marc has spent pretty much his whole career leading, advising and driving customer experience and engagement.
“His experience will be invaluable in helping not only our customers but also our team members understand and advocate for the importance of CX in moving a business forward.
“Having known him for a long time, I’m excited to finally have the chance to work with him directly.”
Newsletter
Sign up for the latest news and opinion.
You will be asked to create an account which also gives you free access to premium Impact content.
Ray Poynter elected Esomar president https://t.co/MbOWcAondb #mrx #marketresearch
TikTok faces BBC and government phone restrictions https://t.co/At25zl9J6y #mrx #marketresearch
UKOM extends Ipsos online audience partnership until 2027 https://t.co/VFeAI00MFp #mrx #marketresearch
Featured company
Town/Country: London
Tel: +44 (0)20 7490 7888
Kudos Research are leading providers of premium quality UK and International Telephone Data-Collection. Specialising in hard to reach B2B and Consumer audiences, we achieve excellent response rates and provide robust, actionable, verbatim-rich data. Methodologies include CATI, . . .
Tigger type managers are good at climbing trees but not necessarily at getting down : beware https://t.co/7vzfBIF4gT
The post-demographic consumerism trend means segments such age are often outdated, from @trendwatching #TrendSemLON
0 Comments