Tim Benner joins the company as customer success director, with responsibility for clients based in the US and Canada.

Benner has around 20 years of experience in market research, both supply and client-side, including leading teams at Samsung and Pizza Hut.

In the UK, Nexxt Intelligence has appointed Louis Devane-Waters as senior manager, customer success, while in Canada, Onose Ikekhuah has joined as manager, customer success.

The company has also expanded its development and technical support teams, with Yang Lu appointed as conversational AI lead, Mahmoud Shahwa joining as full stack engineer and Dongwan Kim re-appointed as engineering manager.

Nexxt Intelligence is the owner of conversational AI survey platform Inca.

Kathy Cheng, chief executive, Nexxt Intelligence and Inca, said: “With these hires, Nexxt Intelligence further strengthens its customer servicing for our growing client base and our support and development functions as we continue to roll out new innovations.”