NEWS12 February 2018

Forrester revenue up 3% in 2017

Financials News North America

US – Research and advisory business Forrester has reported total revenues of $337.7m in 2017, an overall revenue increase of 3% (on a constant-currency basis) compared to 2016.

Research revenues increased 1%, while its revenues from advisory services and events revenues were up 9% year-on-year.

The company’s total revenue for the fourth quarter of 2017 was $90.4m, with research revenues increasing 3%, and advisory services and events revenues up by 18% (on a constant-currency basis, research revenues increased 2%, while advisory services and events revenues grew 17%), compared to Q4 of 2016. 

George F. Colony, chairman and chief executive officer at Forrester, said: "We ended 2017 on an upswing, as more large corporations responded to the challenges of the age of the customer, and our new customer engagement model has clicked into place."

He added that the company will extend this model to Europe and Asia in 2018.