NEWS3 February 2021

Alida hires engineering VP

News North America People Technology

CANADA – Customer experience and insights company Alida has appointed Joe Finneran as vice-president of engineering to lead product development.

Joe_Finneran_Headshot alida_crop

Based in Alida’s Vancouver office, Finneran (pictured) will lead and grow a product engineering team focused on customer experience management tools. 

He has previously led engineering teams in organisations including Western Union, PayPal and Eventbase.

Alida, formerly Vision Critical, launched a combined customer experience and insights platform in late 2020, after Vision Critical secured US$20m in growth funding earlier in the year.

Riaz Raihan, president of products and engineering at Alida, said: “We are thrilled to add Joe’s deep product engineering expertise and technology leadership to our team.”