The tools will aim to help organisations capture, understand and act on in-app feedback, and is part of the business’ feedback and intelligence platform Alchemer Digital.

The new tools also allow users to gain a view of user experience with opportunities to capture feedback, engage users and understand sentiment.  

Among the new tools added are recurring digital prompts, multi-target interactions and upgrades to the software development kit.

Ryan Tamminga, chief customer officer at Alchemer, said: “Digital teams need continuous, contextual feedback that connects to action and results.

“Our latest Digital release extends our ability to make it easier for organisations to capture meaningful in-app insights.”