NEWS24 April 2013

1-800 We Answer buys TMR

M&A North America

US — Call centre network 1-800 We Answer has bought market research group TMR.

The acquisition aims to provide 1-800 We Answer with a wide range of qualitative and quantitative market research from basic mail surveys to in-depth online studies.

“Every client relations representative learns about a business’ goals and mission before answering calls, and new research from TMR gives the professional answering service’s live operators innovative market research tools to deliver vital support to callers 24 hours a day,” the company said in a statement.