NEWS11 July 2012

KwikSurveys closes after ‘hacker attack’

North America

US— DIY online survey tool KwikSurveys has cancelled all paid subscriptions and plans to close down after the firm’s website was targeted by hackers and taken offline on 25 June.

KwikSurveys says staff are working on unpaid to help users access and download their data, which has been unavailable for more than two weeks.

The company initially thought that the site outage was due to a major server failure and a corruption of data backups. But they now say it has that the loss of data was not hardware-related but was the the work of a group of hackers targeting the company.

The firm says it is collecting information to pass to the relevant authorities for further investigation.