Genpact to acquire Symphony Marketing Solutions

US— Outsourced business services firm Genpact has acquired data analytics agency Symphony Marketing Solutions for an undisclosed amount.

Symphony (SMS) was bought from the Symphony Technology Group, which also owns Information Resources (IRI), and specialises in providing clients with market and customer insights through its data management and analytical offerings. It employs more than 1,200 staff in several offices around the world.

Genpact president and CEO Pramod Bhasin said the acquisition would expand its scale and depth in the retail, pharma and consumer packaged goods industries.

At the same time as announcing the deal, SMS revealed that it had signed an eight-year contract with IRI to provide it with end-to-end data management and analytics services.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts