How the travel industry is using market research and insight to better understand customers.
Shining a light on taboo subjects – how research is informing and effecting change
UK – Research projects are raising understanding of previously taboo subjects and helping bring about changes that improve people’s lives, the MRS conference, Impact 2017 has heard.
British Airways remains UK’s favourite consumer brand
UK – British Airways has come out on top of the annual Consumer Superbrands list for the fourth consecutive year.
TFWA appoints Portland Design for insight reports
UK – Retail strategy and design agency Portland Design has been appointed by the Tax Free World Association (TFWA) to deliver bi-annual reports on the future of duty free and travel retail.
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