NEWS19 September 2019
All MRS websites use cookies to help us improve our services. Any data collected is anonymised. If you continue using this site without accepting cookies you may experience some performance issues. Read about our cookies here.
All MRS websites use cookies to help us improve our services. Any data collected is anonymised. If you continue using this site without accepting cookies you may experience some performance issues. Read about our cookies here.
Insight & Strategy
Columnists
Impact magazine is a quarterly publication for MRS members. You can access Impact content on this website.
UK – Kantar has appointed Watermelon’s Chloe Woolger as UK commercial director for customer experience (CX).
Woolger (pictured) was marketing director at Watermelon, part of Chime Communications, for four years. Prior to that, she held other marketing and customer service roles with Chime Insight and Engagement, Inchcape Retail, Jaguar Land Rover and BMW.
Based in London, Woolger will be responsible for building on Kantar’s CX offer and developing its CX market strategy. She will also manage client and business development activities and support the company’s CX partner ecosystem, working with Medallia and SAP-owned Qualtrics.
Over the past 18 months, Kantar’s new CX contracts have included work with Bupa, Virgin Atlantic, Post Office and Nationwide.
Woolger will report to Tim Pritchard, Kantar’s UK managing director of customer experience.
Pritchard said: “We are pleased to welcome Chloe to a growing, successful team. Her appointment will drive the business forward, helping to maintain Kantar’s reputation as a global centre of excellence for customer experience management, and ensure our long-term commercial success.”
Newsletter
Sign up for the latest news and opinion.
You will be asked to create an account which also gives you free access to premium Impact content.
Tech firms' global ad spend rises https://t.co/8OwfatKSQh #mrx #marketresearch
Consumer confidence hits historical low https://t.co/Bd3vQvhhwZ #mrx #marketresearch
InnovateMR adds data quality VP to US leadership team https://t.co/BWNoCjtB9j #mrx #marketresearch
The world's leading job site for research and insight
Resources Group
Senior Research Executive (Quantitative) – Companion Animal Insights
to £35,000
Resources Group
Qualitative Research Manager – Leading Public Affairs Team!
To £38,000 + Industry–Leading Benefits!
Spalding Goobey Associates
RM/AD – Quant – Strategic Insight Agency – Maternity Cover
£40,000–£59,000 + Bens
Featured company
Town/Country: London
Tel: +44 (0)20 7490 7888
Kudos Research are leading providers of premium quality UK and International Telephone Data-Collection. Specialising in hard to reach B2B and Consumer audiences, we achieve excellent response rates and provide robust, actionable, verbatim-rich data. Methodologies include CATI, . . .
Related Articles
One of the UKs most successful sectors & one of the few in which we are truly world leading , including for qualifi… https://t.co/fHqObEykIN
The post-demographic consumerism trend means segments such age are often outdated, from @trendwatching #TrendSemLON
0 Comments