Vision Critical hires Asia-Pacific GM

Medeiros, who is based in Hong Kong, will take responsibility for expanding Vision Critical’s presence in the region, and will join the company’s executive leadership team.

Medeiros was previously was president and chief executive for Hong Kong and Macau at NTT Ltd, and has also served as general manager for Kony Asia-Pacific and Middle East.

He has also held senior leadership roles at SAP, Hire.com and Oracle, focusing on software-as-a-service (SaaS), cloud enablement and consulting.

The appointment follows a $20m investment in Vision Critical earlier this year. The company has also updated its digital insights platform, Sparq, with new AI, mobile and dashboard tools. 

Ross Wainwright, chief executive of Vision Critical, said: “Steven is a highly passionate and established SaaS leader who believes in delivering perfection and value to all of his clients.

“With his extensive experience and insight building successful businesses within the international market, Steven is sure to propel Vision Critical as a customer experience management leader in the Asia-Pacific region.”