NEWS20 May 2014

Spend a penny to share your thoughts at Brisbane Airport

Asia Pacific Technology Travel

AUSTRALIA — Brisbane Airport has found a new home for interactive customer feedback terminals – it has installed the devices in its toilets, to allow people to rate the facilities.

The feedback systems, deployed by the Dr. Voxx company, capture customer feedback from passengers via touch-screens installed in toilet facilities across both its domestic and international terminals.

“Customers love engaging in this way,” said Krishan Tangri, general manager assets at Brisbane Airport Corporation.

@RESEARCH LIVE

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