NEWS9 November 2011
JAPAN/US— Research firm Dentsu Marketing Insight and its ad agency parent have reached an agreement with Xerox-owned innovation firm Parc to source ethnography services.
Parc’s Ethnography Services Group will work with the Japanese firms to make naturalistic, in-person studies of consumer behaviour available to Dentsu clients.
Kenichi Kobayashi, CEO at Dentsu Marketing Insight, said: “Ethnographic research scientifically defines how to truly understand your customer. We know our clients will now see their services, brands, and products in a completely new light through these ethnographic findings.”
Parc is headed by CEO Stephen Hoover (pictured).
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