NEWS24 October 2019
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Insight & Strategy
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GERMANY – Data analysis and visualisation company Dabresy and market research software firm Nebu have partnered to integrate their customer experience technologies.
The combined tool will offer clients sample management, data collection, reporting and case management.
Clients can upload data from their CRM tools into Nebu’s sample management solution. After an automated data check, invitations are sent through Nebu to start data collection, and when collected, data is pushed into Dapresy’s reporting module for visualisation and reporting.
Dapresy is headquartered in Sweden and has offices in the US, Germany, the UK, Bosnia and Herzegovina, and Australia, while Nebu was founded in the Netherlands and is now also established in the UK, Scandinavia, Germany and Hungary.
Michael Lersch, managing director DACH, Dapresy Deutschland GmbH, said: "Over the last couple of years, Dapresy has successfully expanded in the DACH area. With our Nebu partnership, we can now offer clients a wide range of solutions addressing the market’s needs. My team and I look forward to working with Nebu to provide the industry with a proven and comprehensive technology platform."
Eric van Velzen, chief executive of Nebu, added: "While rolling out our CX solution to a series of countries of a global HR temporary staffing agency, we found that working with Dapresy was smooth, delivered great results and was all backed with great technology. Partnering to make this available as a turnkey solution to a bigger market was the natural next step."
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