Aston Martin taps Beehive for customer satisfaction programme

UK— Aston Martin, the iconic car brand, has commissioned Beehive to work with it on developing and implementing a research framework for its global customer satisfaction and insight programme.

Res_4005849_aston_martin_dbs

The two firms have been working together since October 2010, when Beehive ran a company-wide consultation exercise to understand what Aston Martin required from its market intelligence. This was followed by some customer understanding research in key territories.

Full contracts were signed earlier this summer, and Beehive MD Paul Kavanagh says the research programme is now “well underway”.

“This is a fantastic project for us to be working on,” said Kavanagh. “There will be some difficult research challenges ahead but we are working with a great team, a great product and are looking forward to implementing the plan over the next three years.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts