OdinText rebrands to OdinAnswers

US – Customer experience analytics platform OdinText is rebranding to OdinAnswers to reflect its focus on extracting insights from customer data.

Established in 2015 by Anderson Analytics, the company’s text analytics platform allows researchers to analyse customer feedback, survey responses, reviews and social interactions to determine consumer sentiment.

The company is changing its name to reflect its expanded focus beyond text analytics.

Andy Greenawalt, who was appointed chief executive in June last year, said: “Shortly after arriving in 2018 and talking with our clients, it became clear that the team and technology at OdinText were delivering something far beyond text analysis – we were providing companies with answers hidden within their data that solve business challenges. With that realisation, we wanted to capture this focus in our new name.”

Tom Anderson, founder and chief research officer, added: “The goal of the analysis was always to help brands extract answers from increasingly diverse data pools– answers that could be used to address challenges and grow their business.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts