Flinton joins the company after nine years with call centre technology firm Avaya, where he most recently held the role of vice president of customer care.

Before Avaya, Flinton had spells at telecoms firms Lucent Technologies, AT&T and The New York Telephone Company.

T3i chairman Richard Dorfman said: “He brings to T3i Group an outstanding mix of corporate and operational experience along with a strategic vision that will be instrumental in helping us to achieve our growth objectives. Our board has great confidence in Jim’s abilities and stands ready to support him in his efforts to take the company to the next level.”