Cox takes charge of Harris’ finances at a time when the company is fighting to get back to profitability. Kimberly Till was brought in as CEO in October to turn around the business, which is facing declining revenue and reported an operating loss of $7.3m in its most recent quarterly results.

He replaces Deborah Rieger-Paganis who has served as interim chief financial officer since the departure of Ron Salluzzo in December. Rieger-Paganis will remain as a consultant for a brief transition period.

Till said she was confident Cox would “contribute significantly to the company’s global growth strategies”.

Cox was most recently CFO of DealerTrack Holdings, a publicly traded provider of software and data services for the automotive retail industry. He said Harris’ technological innovation, strong brand recognition and growth potential were “a powerful combination for returning the company to sustainable profitability”.

Forkin will be responsible for research and sales teams in a number of industry verticals in the US, and will oversee the company’s Canadian business. He joins from JD Power and Associates where he was a senior vice president and partner.