NEWS25 February 2021

Yorkshire Water puts market research out for tender

News Public Sector UK

UK – Water supply and treatment utility company Yorkshire Water has issued a tender for customer research and insights activity.

The tender contains two separate lots. The first is a consultant-led study including the undertaking of customer valuation.

The second lot focuses on a series of market research projects to help inform the company’s 2024 business plan and support general business activity. Yorkshire Water would like to implement an insights framework with a variety of market research agencies.

Donna Hildreth, customer insights manager at Yorkshire Water, said: “We’re looking for companies that can take our insight to the next level through innovation and engagement transformation.”

The deadline for responses is 8th March. For more information, visit the tender notice.