Sympler rebrands to emphasise ‘humanity’ in research

US – New York-based qualitative insights company Sympler has rebranded to Okay Human.

screengrab of Okay Human's new website, relaunched in June 2025

Established in 2018, the company offers insight services for brands, using ethnographic techniques and chat-based research methods in direct messaging environments including Facebook Messenger.

The company said its new name reflected a commitment to ‘keeping humanity at the heart of understanding human behaviour’ at a time shaped by AI and algorithms.

Alongside the new name, Okay Human has launched a new website and visual identity (screengrab pictured).  

Co-founder Alexander Kane said: “We believe the most powerful insights come not from data alone, but from the messy, imaginative, emotional truth of being human. That’s what we’re here to protect and celebrate.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts