SurveyMonkey launches AI features

US – Survey platform business SurveyMonkey has released a series of AI features including an AI Analysis Suite and survey creation tools.

SurveyMonkey

The AI Analysis Suite brings together new and existing AI capabilities, with new features including the ability to interact with surveys using a chat-based analysis feature that provides insights, data segmentation and explains results.

Other new features include the ability to automatically identify and categorise open-ended text responses into key themes.

The suite also includes existing features like sentiment analysis and response quality, with the full AI Analysis Suite available to all users on advantage-tier plans and higher.

The launch also includes a new toolkit for creating surveys and forms that allows users to use an AI ‘paste and create’ tool to turn survey questions into a structured questionnaire draft.

In addition, the toolkit includes a feature allowing users to create and customise branded “themes” for surveys and forms, such as adding logos, colours and images.

Meera Vaidyanathan, chief product officer at SurveyMonkey, said: “SurveyMonkey has always been in the business of capturing real human sentiment and turning it into action. AI now lets us do this faster and smarter.”

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