Salvoni (pictured) left Harris last month when his position was axed and the firm announced a major shake up of its UK operations. He previously had spells with BT and Iris Accountancy Solutions.

His new role at Satmetrix, which co-developed the Net Promoter Score for measuring customer satisfaction, will see him responsible for growing the business internationally and managing a team responsible for new client acquisition, client retention and customer loyalty.

Satmetrix CEO Richard Owen said: “Robert brings a breadth of experience in growing international businesses, plus expertise in customer experience programmes and a dedication to customer success that fits with our mission.

“His track record of success in developing and executing effective business strategies will help us accelerate growth in our international business.”