Sage customer insight chief joins MRS Delphi Group

UK – Research sector think tank MRS Delphi Group has appointed Eddie O'Brien, senior director of global customer insight at Sage.

eddie o'brien

The group brings together individuals from across the marketing and research sectors to produce reports, events, articles and podcasts, with the aim of exploring the trends and issues shaping the sector.

O’Brien (pictured) has been with Sage since 2023 and has also held senior insight roles at client organisations including Specsavers and Barclays during his career.

Jane Frost, chief executive, MRS, said: “We are always seeking to expand the talent and experience on the Delphi Group which is why it’s great to welcome Eddie with his software sector experience, and all our recent member additions who have proved so effective in their contributions to our thinking.”

Following the publication of the Delphi Group’s most recent report, exploring the early-career research workforce, the group has also appointed report lead author, Boxclever’s Christina Tarbotton, and independent consultant Josephine Hansom.

Colin Strong, chair of the MRS Delphi Group, said: “After such a strong report on Gen Z in the research workforce, it is great to welcome Christina and Josephine to the group to ensure we remain with strong representation from all sections of the research community.”

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