RCA appoints service design head of programme

Sun (pictured), currently acting head of programme for service design, has been a senior tutor with the programme since its first cohort 11 years ago.

Her research interests cover service design, design thinking, design management, design policy, as well as the role of design in trans-disciplinary innovation that addresses contemporary societal challenges in health and wellbeing, community and sustainability. 

Service design applies human-centred design methods to systems, creating practical services for improved human experiences.

Professor Paul Anderson, Dean of the School of Design at the RCA, said: “Qian’s expertise and passion for the subject combined with a very successful track record in research will continue to build on the international success and reputation of this programme within the School of Design as we all move forward into new future thinking, behaviour models and design resilience."