NEWS12 August 2021

Laura Livers joins SeeLevel HX

News People Retail UK

US – Mystery shopping and customer experience company SeeLevel HX has appointed Schlesinger Group’s Laura Livers as executive vice-president.

Laura Livers

Livers (pictured) was chief executive of Focus Pointe Global when it was acquired by Schlesinger Group in 2019. She later held the role of executive vice-president of qualitative solutions at Schlesinger.

Prior to joining Focus Pointe Global in 2009, Livers was president of mystery shopping company Shop‘n Chek Worldwide, now MarketForce.

At SeeLevel HX, she will lead the company’s strategic growth initiatives.

Lisa Van Kesteren, chief executive, SeeLevel HX, said: “We look forward to Laura’s strategic growth strategy and operational expertise. Laura is recognised as an industry leader with a proven track record building, growing, and managing teams that keep the client at the forefront. Her passion and commitment to quality will help drive success for both SeeLevel HX and our clients.”

Headquartered in Atlanta, Georgia, SeeLevel HX offers mystery shopping, customer experience, competitive intelligence and consumer and employee feedback services.