International Do Not Call Network launched

CANADA— Enforcement agencies from 12 countries have joined together to form the International Do Not Call Network (IDNCN) in a bid to stamp out unwanted telemarketing calls.

The Canadian Radio-television and Telecommunications Commission (CRTC) and the Australian Communications and Media Authority (ACMA) will serve as the network’s inaugural co-chairs and the US Federal Trade Commission will host the secretariat.

IDNCN has yet to announce an official stance on where calls from MR agencies and pollsters would fit into any agreed global rules. In Canada and the US they are exempt, and in Australia calls from researchers fall outside do-not-call legislation unless “calls or faxes include a commercial-type purpose, even if it is not the primary or sole purpose of the call or fax”.

The network sets out to “facilitate cooperation between agencies that enforce telemarketing rules in their respective countries” and will meet once a year to establish best practices and guidelines.

CRTC chairman Konrad von Finckenstein said: “Enforcement agencies face a common challenge in tracking down individuals and companies who violate telemarketing rules, but operate outside national borders. A global problem calls for global solutions.

Enforcement agencies from Australia, Canada, France, Hong Kong, Ireland, Israel, Korea, Mexico, New Zealand, Spain, the UK and US have signed up.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

2 Comments

John Carriere

It's a waste of time...those "Do not call" lists here in the USA do npt prohibit such calls to our cells, why should yours?

Like Report

Display name

Email

Join the discussion

Anon

we need protection from international scam call. I've been getting calls from all over mexico this month. it's a waste of time and more,. help

Like Report

Display name

Email

Join the discussion


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts