Google tops brand perceptions index

US — Google has taken the top spot in the annual FutureBrand 2015 Index, a ranking based on the public’s estimations of the world’s largest companies.

Res_4013653_google_458

The search engine giant has beaten Apple (up to second place from fourth last year), as well as Microsoft. Overall, tech sector companies remain the highest regarded, though the report claims that their reputations have plateaued and the healthcare sector is catching up.

The list of companies featured in the index was taken from the PwC Global Top 100 Companies by Market Capitalisation report. Around 3,000 ‘informed’ members of the public (defined as knowing about the companies in question and are in professional jobs) across 17 markets were then asked to indicate to what extent they agreed that certain attributes applied to each company. These attributes — 18 in total — include personality, trust, consistency, seamlessness, pleasure, purpose, authenticity and respect.

The top 10 is as follows:

  1. Google
  2. Apple
  3. Microsoft
  4. Walt Disney
  5. AbbVie
  6. Gilead Sciences
  7. Samsung
  8. MasterCard
  9. Celgene
  10. SABMiller

Overall, Global Top 100 Company perceptions were not more positive overall compared with last year.

“As a pure measure of perception the Index contradicts other recent verdicts about Apple’s supremacy over Google that also factor in sales,” the report said. “Apple does move up to second from fourth place, perhaps as a result of the successful launch of the iPhone 6 and to a lesser extent Apple Watch. But the breadth of ways in which Google touches our lives and delivers positive experiences when it does, shown for example by its high score for indispensability ( 50%), ensures that it stays ahead.

“One note of caution however: Google’s largest fall was in the sense of purpose, or vision that it offers people. The flip side of the coin is that proliferating interests in everything from cars to home heating is diluting its original, simple and understandable promise: to organise the world’s information.”

The full report can be accessed here.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts