Customer insight business Red Onion launches

UK – Josh Pearce, formerly head of brand performance at consumer brand and retail company THG, has established customer insight business Red Onion.

Josh Pearce Red Onion nov26_crop

Based in Leeds, the business has secured clients across sport, betting and gaming, retail and wellness, with early projects including a Premier League football club.

Pearce (pictured) spent around five years at Boots before joining THG in 2021, where he worked across brands including Myprotein and Lookfantastic.

Red Onion’s core proposition combines continuous consumer research, market mapping, audience segmentation, brand measurement, pricing analysis and in-channel incrementality testing, using established global research panels.

The agency’s approach to brand measurement examines salience, uniqueness, and meaning individually, and includes analytical tools to assess pricing power and future growth potential, as well as an analyst working with clients to interpret findings.

Pearce said: “I’ve worked in and with countless businesses with substantial research budgets and sophisticated data teams where answering basic questions about who we should target next was still surprisingly difficult.

“That experience was behind Red Onion. We wanted to bring together the research, analysis and commercial thinking needed to answer those questions, without businesses having to commission several separate projects or piece together findings from different teams.

“Research should tell you more than whether awareness has increased or consideration has fallen. It should help you understand why something has changed, which customers represent the greatest opportunity and what you should do about it.”

The company has set its sights on expanding its research activity into other categories including FMCG, sports nutrition and retail.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

The only place...
to become an AI expert

Training

Conferences

Reports

Programmes