Catalyst raised the investment in its Series B funding round with support from Spark Capital.

The company will use the funding to invest in the customer success industry, as well as creating more job opportunities for customer support employees, chief executive Edward Chiu said in a blog post.

Will Reed, general partner at Spark Capital, said: “After speaking with many of Catalyst’s customers, it was clear it offers the most intuitive workflow software for customer success teams, along with the most powerful way for product managers, marketers, data scientists, and executives to engage strategically around their existing customer relationships.”