Ray (pictured) was previously a research manager at the company and has experience in developing and managing research programmes with specific knowledge of the publishing sector.

Paul Kavanagh, managing director at Beehive, said: “We are delighted to recognise Charles’ contributions over the past couple of years, and despite tough economic conditions he has contributed massively in the growth we have seen this year. And I’m confident he will play a pivotal role in our ambitious growth plans for 2025.

“As businesses face the challenge of adapting to and driving change, we believe that a holistic approach to customer experience will yield the best results. Charles’ promotion positions us to broaden our services and support more brands in their journey to embrace change and achieve business success.”