NEWS16 January 2012
US— Mobile survey software developer iPinion has launched an app that tracks people’s usage of mobile devices.
The new tool, which is compatible with the Apple, Android and Blackberry systems, passively tracks up to 24 different data points from panel members’ devices, which the firm says will allow for deeper understanding of consumer behaviour.
Data that can be collected from mobile users who install the app includes website visits, bookmarks, music played, apps downloaded, text and call volumes and camera usage, allowing researchers to target respondents using real-time behavioural data.
Pala Kuppusamy, founder and CEO of iPinion, said: “The social-local-mobile phenomenon is very important for our industry in gaining in-the-moment, contextual and relevant feedback from consumers… Marketers and researchers can greatly benefit from the feature of automatically triggering a survey based on a pattern of consumer behaviour in real time.”