I’m no Ebenezer Scrooge but I am writing this on a crisp, bright early Autumn day – and the supermarkets aisles dedicated to Christmas have started to appear.
News this week is that Air Wick, the Reckitt Benckiser air freshener brand, is launching a £3m Christmas campaign to support its new colour-changing candle. This got me wondering about the changing importance of Christmas in the marketing calendar and how brands can best prepare themselves for it.
The importance of Christmas to certain sectors is undeniable – for the gift confectionary sector, the Yuletide season represents more than half of annual sales.
As researchers, we would usually have to have results before Christmas for trade presentations early in the New Year, ready for the following December.
But it is no longer just about the obviously seasonal products. Look at the shops on Christmas Eve, with people panic buying for gifts as well as food, bits for the house to make it look ready for the big day (seasonal air freshners maybe) and new clothes for parties. Getting ready for Christmas is a multi-sector pre-occupation.
In terms of timing, research and Christmas can be tricky. For all research you want to try and make the situation as typical as you can – so you would avoid the Christmas season itself for a lot of projects. However, with a product designed specifically for Christmas, a special effort may be required to make the research situation look and feel a bit Christmassy.
As with all good marketing, there is a need for brand fit and there are bound to be a few seasonal shockers jumping on the bandwagon and I wonder if brands with apparent “integrity” or “authenticity” are harmed by being all Christmassy or whether uncharacteristic seasonal brand behaviour is forgiven, rather like uncharacteristic seasonal office party indiscretion.
Anyway – as a person that loves Christmas – I do notice when a brand goes above and beyond or is just a little bit different. So amid the Christmas clutter it is important to stand out and research can be key to finding ways to achieve such cut-through.
And with that, I’m going sit back and enjoy the pre-Yuletide scent from my mulled wine and cinammon apple air freshener.
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