NEWS8 November 2023

Senior team changes at Ipsos India

Asia Pacific News People

INDIA – Ipsos has made several senior role changes and promotions within its team in India, including appointing Balaji Pandiaraj to lead customer experience. 

mumbai india

Pandiaraj, formerly country service line leader, automotive and mobility development, has worked with automotive clients in the areas of vehicle clinics, customer experience, mystery shopping, segmentation and tracking.

Apeksha Jain takes up the role of country service line leader, automotive and mobility development with immediate effect.

The company has also appointed executive directors Rahul Bhardwaj as country lead for product testing, consumer packaged goods, Deepti Chandna as country lead for innovation and forecasting for durables, services and technology (non-CPG) sector, and Pooja Doshi, as country lead of innovation and forecasting in consumer packaged goods. All three take on the expanded remit in addition to their existing executive director roles.

Amit Adarkar, chief executive, Ipsos India, said: “It is our endeavour to provide clients the best of our solutions, led by domain experts and with a greater responsiveness. Also, the macro and micro-leadership roles will be our dual approach to achieve our ambitious growth targets for 2025 and provide client attentiveness.”

Anthony Dsouza, country service line, Innovation, Ipsos India, said: “Guiding and nurturing our exceptional talent in their new leadership roles is a privilege. We are confident that our collective efforts will not only elevate our services but also empower our clients to make smarter, bolder decisions in our ever-changing world.”