NEWS14 May 2019

ONS partners with charity for census digital support

Charities News Public Sector Technology Trends UK

UK – The Office for National Statistics (ONS) has appointed charity Good Things Foundation to provide assisted digital services for the 2021 census in England and Wales.

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The charity will provide face-to-face support to help people without digital skills or access to complete the census, which will be predominantly digital for the first time.

The ONS and Good Things Foundation will work with community organisations across England and Wales, selected through the Online Centres Network of groups working to address digital and social exclusion.

People will still have the option to complete the census on paper, by phone or at community events run by ONS field staff.

A census rehearsal, run by the ONS, is planned to take place in Carlisle, Ceredigion, Hackney and Tower Hamlets later this year.

Helen Milner, chief executive of Good Things Foundation, said: “We’re delighted that ONS has recognised the importance of supporting those who lack digital skills or access to participate in the ‘digital first’ census in 2021. It’s vital that everyone has a voice and is counted.

“By working with community organisations in the Online Centres Network, we’ll be able to provide support that recognises the other barriers faced by those who are offline, including unemployment, low confidence and disability.”