Millennials buck online shopping trend with smartphone use

US — Consumers generally purchase using a tablet more often than a smartphone, except millennials, where the reverse is true, according to a new digital shopping report from the Interactive Advertising Bureau (IAB).

Res_4014236_mobile

The IAB Digital Shopping Report revealed that 18-34 year olds were more likely to favour smartphones for mobile retail activities than any other age group: across all age groups, consumers generally purchased using a tablet ( 35%) more often than a smartphone ( 28%). However for millennials, the reverse was true: 43% preferred to use their smartphone to make a purchase, compared with 35% making purchases on a tablet. That age group also preferred to read product reviews on their smartphones ( 44% compared with 32% of the general population), and were more likely to showroom — researching products in physical stores then buying online — with 67% admitted to doing this, compared with half of the general population.

35-54 year olds were more likely than most to use their tablets for a range of shopping-related activities, such as reading product reviews, locating stores and checking store hours and product pricing, as well as shopping ( 41% vs 35% of the general population).

Those aged 55-64 were more than twice as likely to make a purchase on a tablet than a smartphone ( 34% vs 15%).

Anna Bager, senior vice president and general manager, Mobile and Video, IAB, said the study highlighted the contrasts in how the generations shop on digital. She said that these were “significant differences that need to be considered in brand marketers’ strategies”.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts