Joint programme of consumer behaviour research launches
The Design for Real Consumers Partnership aims to “improve consumers’ lives through original research and the design of practical solutions across consumer markets and public services”.
Its proposed workstreams include: putting consumers in control of their credit; consumer decision-making in telecoms and enabling better choices in social care.
Speaking at the launch of the event last night in London, Which?’s head of Behavioural Insights, Alexandra Chesterfield, said: “Which? has always worked to make consumers as powerful as the companies they deal with, and updating standard assumptions about how human decision-making works is vital to this.
“This programme is being launched to continue to enhance this mission to empower consumers, to make it easier to navigate the consumer world, make better decisions and make life simpler and safer.”
Results of all research will be made available to the public.

We hope you enjoyed this article.
Research Live is published by MRS.
The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.
Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.
For example, there's an archive of winning case studies from over a decade of MRS Awards.
Find out more about the benefits of joining MRS here.
0 Comments