Four clients sign up for Customer Insight Group’s social media service
The service allows users to monitor online conversations about their brands as part of their social media and CRM strategy.
Sallie Burnett, president of Customer Insight Group said: “Beyond strategic advice about where brands should engage with consumers online, our clients are increasingly looking to us to provide expertise on how to do it — which encompasses everything from social media monitoring through community management and measuring results.”

We hope you enjoyed this article.
Research Live is published by MRS.
The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.
Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.
For example, there's an archive of winning case studies from over a decade of MRS Awards.
Find out more about the benefits of joining MRS here.
0 Comments