The technology market analyst saw a flat performance in its research services business, which ended the year with revenue of $202.8m. Advisory and other services came in at $94.8m – giving a total company figure of $297.6m.

However, net income was down year-on-year to $12.8m, compared to $26m in 2012.

George Colony, Forrester’s chairman and chief executive officer, said: “At the close of the year, we saw some early, encouraging signals from the operational improvements we made, which we expect will lead to improved performance as we progress through 2014.”