Five9 to acquire Aceyus

The agreement would allow Five9 to access contextual data to deliver personalised customer journeys and use Aceyus to transition clients from legacy systems to the Five9 platform.

The transaction is scheduled to close by the end of the third quarter of 2023.

Mike Burkland, chief executive and chairman at Five9, said: “Aceyus’s customer base includes many Fortune 100 companies and joint accounts with Five9.

“The addition of Aceyus will extend our platform to further facilitate the migration of large enterprise customers to the cloud and to leverage contextual data to deliver personalised experiences.”

Mike Ary, chief executive, president and co-founder at Aceyus, added: “Aceyus is incredibly proud to join Five9, a leading, global customer experience platform provider.

“Building on our successful partnership, shared vision and well-aligned cultures, we are poised to deliver unparalleled value to our customers.”