eDigital Research awarded Moneysupermarket task
The agency will carry out fortnightly surveys with consumers to question them on topics such as how much money they spend and how reliant they are on credit cards.
Results from these surveys will be used alongside insights gained from Moneysupermarket.com’s online research community, also run by eDigital, to tailor its products and services to meet consumer needs.
EDigital will also run surveys with Moneysupermarket.com customers to assess their experience of the website.
The website’s research manager Jonathan Wood (pictured) said: “As an intermediary between businesses and the public, we didn’t have a direct mechanism for customer engagement and we only had very sketchy data about what customers wanted.”
Wood said the eDigital tie-up would help the firm “make smarter business decisions in a fast-moving market”.

We hope you enjoyed this article.
Research Live is published by MRS.
The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.
Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.
For example, there's an archive of winning case studies from over a decade of MRS Awards.
Find out more about the benefits of joining MRS here.
0 Comments