Consumer confidence down for the third month in a row

UK – Confidence among consumers declined for the third consecutive month between September and October, according to the latest analysis from YouGov and the Centre for Economics and Business Research (Cebr).

Worried man looking at bill

Once again, the measures tracking household finances saw the largest month-on-month declines, while perceptions of home value also saw a slight fall.

Among the eight underlying measures, only three showed improvements. While still positive overall, the index from saw a drop of 1.3 points to 109.2 – its lowest level since March 2021 when the coronavirus lockdown was still in place.

For the second consecutive month, Britons reported a decline in household finances over the past month. Scores fell by 5.0 points to 84.6. At the same time, outlook on household finances slumped to 81.1 – a decline of 9.7 points and the third-largest fall on record. This follows reports on the Treasury’s annual Budget that households could face increasing costs and larger tax bills.

Business activity (how busy workers say their workplace was in the past month, or how busy they expect it to be in the next 12 months) has been more mixed. While both metrics remain positive, scores for the past 30 days rose to 114.2 – an improvement of 3.3 and the biggest jump since March 2021– outlook for the next 12 months fell by 1.7 to 123.9. Recent reports indicate that businesses struggled with staff shortages, which may partially explain why employees feel busier than they did in September, and why they’re more pessimistic about the year ahead.

There were some positive signs among other metrics. Despite the end of the government furlough scheme, workers feel more optimistic about their job security in the next 12 months than they did in September: scores climbed to 118.2 in October, an improvement of 2.6 on the month before. This could partially reflect reports that the end of the scheme has not led to as many job losses as expected.

Meanwhile, according to the house value index, homeowners are slightly more likely to perceive a drop in their property’s value over the past 30 days. Scores were nudged downwards in October by 0.8 points – but at 125.8 they remain firmly positive. Outlook for the next 12 months saw an even smaller decline – falling by 0.2. – and with a score of 132.4, homeowners are again far more optimistic than not.

Darren Yaxley, direct of reputation research at YouGov said: “October’s index confirms that consumer confidence is on a downwards trajectory, largely propelled by Britons’ concern for their personal finances. While three metrics saw improvements, the remaining [ones] decreased, indicating this month’s index is one of general pessimism… The last few months of fuel and food shortages paired with rising bills and prices have led Britons to be concerned for the future.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments

Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts