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FEATURE2 March 2015

Do not disturb

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Impact

The Hotel 1000 in Seattle has invested more than most in avoiding catching its guests in compromising situations: it has installed built-in infrared detectors to alert housekeeping staff as to when a room is occupied.

Meanwhile at the Citizen M hotel in Amsterdam, check-in is done through a self-serve computer and each of the hotel’s rooms comes equipped with a ‘mood pad’ that allows guests to control lighting, temperature, curtains and television to create ...