Opinion

Opinion and analysis of the latest trends in market research and customer understanding.

Pencil with CX survey

Opinion

When nothing else matters: Customer expectations

Ryan Howard
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Opinion

Lorna Tilbian: The F words

Lorna Tilbian

Diverse workplace

Opinion

We aren’t there yet: Diversity is lacking in market research

Scott McDonald
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Let’s discuss innovation and comparability

Daniel Cunill

Opinion

Research family dynamics to check in with your audience

Carlene Wilson
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Opinion

The rise and rise of chatbots

Julian Adams

@RESEARCH LIVE