Feature

Brewing for change

Premium tea brand Twinings has a disparate global footprint, so it had to work across all markets when introducing an innovation programme, as its head of marketing excellence, Catherine Coleman-Jinks, explains.

Jane Bainbridge

Feature

I’m all eyes: the rise of workplace surveillance

Technology is making it possible for firms to gather more information on their employees’ performance and movements. But how is this data being used, and is there a risk that workplace surveillance could leave staff feeling spied upon?

Katie McQuater