NEWS4 June 2009

TrendSource makes mystery shopper buy

M&A North America

US— Consumer research and intelligence agency Trendsource has acquired healthcare mystery shopping firm Examine Your Practice for an undisclosed amount.

The firm carries out mystery shopper and compliance evaluation services to healthcare organisations across the US.

TrendSource president and CEO Robert Post said: “Examine Your Practice brings valuable industry insight and expertise to our team. They have developed what is considered as the gold standard for healthcare mystery shopping services.

“Part of our long-term growth strategy is to identify and acquire companies that are proven industry leaders, are a good cultural fit and share a unique commitment to provide complimentary services that bring measurable benefits to our clients.”

TrendSource was formed in 1989 under the name Mystery Shoppers, but rebranded in 2004.