NBC awards Olympic WOM task to Keller Fay

US— Broadcaster NBC Universal has contracted the Keller Fay Group to monitor and analyse brand-related conversations during the 2010 Winter Olympics.

Keller Fay will track conversations about both the Olympics and companies advertising during the games across a sample of 8,000 13-69-year-olds.

Ed Keller, CEO at Keller Fay, said: “We are excited about our collaboration with NBC Universal and expect that our research will help serve as an innovative new tool for advertisers to gain a fuller understanding of the viral impact of their Olympic investment. Measuring word-of-mouth that is stimulated by advertising helps marketers fine-tune their messaging and enables them to harness the full power of advertising.”

The firm joins Arbitron, ComScore and Omniture, who earlier this week were appointed by the broadcaster to provide cross-platform audience measurement for the games, in what NBC has dubbed “the billion dollar lab”.

NBC’s president of research and media development, Alan Wurtzel, said: “Studies increasingly illustrate that beyond raw ratings and impressions, the power of advertising is maximised when messages become part of consumer conversation. We expect that our research findings about word-of-mouth will serve as an added resource to our valued advertisers.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts